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How do I get credit for an app purchase that I ...

How do I get credit for an app that I did not authorize?

Where are you seeing this 'app purchase' ? On your iTunes account's purchase history : See your purchase history in the iTunes Store on a Mac or PC - Apple Support ? Credit card statement ? Email / phishing email ?

If it shows on your account's purchase  but you didn't buy it, and if nobody else has access to the account and did it, change the account's password if you haven't already done so (What to do after you change your Apple ID email address or password - Apple Support) and contact iTunes Support : https://reportaproblem.apple.com or  https://www.apple.com/emea/support/itunes/contact.html

If it doesn’t show on your account(s) (and if it isn’t : About payment card authorization holds in the iTunes Store - Apple Support) contact the card issuer

All sales are final. You can try contacting iTunes support and asking for an exception.

Get help with an item purchased from the iTunes Store, App Store ...

If you see "itunes.com/bill" or an unfamiliar charge on your bank, credit ...

最后更新：2017-09-13 22:25:01

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