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Etrecheck Results

I deleted that adobeacrobat file. I'm not sure what else I can/should do. Thank you for this software.

 

 

EtreCheck version: 3.4.2 (436)

Report generated 2017-08-19 08:21:16

Download EtreCheck from https://etrecheck.com

Runtime: 3:36

Performance: Good

 

Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

Click the [Clean up] link to delete unused files.

 

Problem: Beachballing

Description:

Scrolling Facebook slow & choppy. Inputing text is very slow. Lots of beach balling when switching tasks.

 

Hardware Information: ⓘ

    iMac (Retina 5K, 27-inch, Late 2015)

    [Technical Specifications] - [User Guide] - [Warranty & Service]

    iMac - model: iMac17,1

    1 3.2 GHz Intel Core i5 (i5-6500) CPU: 4-core

    8 GB RAM Upgradeable - [Instructions]

        BANK 0/DIMM0

            4 GB DDR3 1867 MHz ok

        BANK 0/DIMM1

            Empty

        BANK 1/DIMM0

            4 GB DDR3 1867 MHz ok

        BANK 1/DIMM1

            Empty

    Bluetooth: Good - Handoff/Airdrop2 supported

    Wireless:  en1: 802.11 a/b/g/n/ac

    iCloud Quota: 5.00 GB available

 

Video Information: ⓘ

    AMD Radeon R9 M380 - VRAM: 2048 MB

        iMac 5120 x 2880

 

Disk Information: ⓘ

    APPLE HDD ST1000DM003 disk0: (1 TB) (Rotational)

    [Show SMART report]

        EFI (disk0s1 - MS-DOS FAT32) <not mounted>  [EFI]: 210 MB

        (disk0s2) <not mounted>  [CoreStorage Container]: 999.35 GB

        Recovery HD (disk0s3 - HFS+) <not mounted>  [Recovery]: 650 MB

 

USB Information: ⓘ

     USB30Bus

        Broadcom Corp. Bluetooth USB Host Controller

        Apple Inc. FaceTime HD Camera (Built-in)

        Apple, Inc. Keyboard Hub

            Apple, Inc Apple Keyboard

 

Thunderbolt Information: ⓘ

    Apple Inc. thunderbolt_bus

 

Virtual disks: ⓘ

    Macintosh HD (disk1 - Journaled HFS+) /  [Startup]: 998.98 GB (840.91 GB free)

        Physical disk: disk0s2 999.35 GB Online

 

System Software: ⓘ

    macOS Sierra  10.12.5 (16F73) - Time since boot: less than an hour

 

Gatekeeper: ⓘ

    Mac App Store and identified developers

 

Clean up: ⓘ

    com.adobe.ARM.[...].plist

        /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper semi-auto

        Executable not found!

    One orphan file found. [Clean up]

 

Kernel Extensions: ⓘ

        /Library/Extensions

    [loaded]    com.bitdefender.SelfProtect (1.2.8 - SDK 10.8) [Lookup]

    [loaded]    com.bitdefender.TMProtection (5.0.0 - SDK 10.11) [Lookup]

 

System Launch Agents: ⓘ

    [not loaded]    6 Apple tasks

    [loaded]    180 Apple tasks

    [running]    96 Apple tasks

 

System Launch Daemons: ⓘ

    [not loaded]    41 Apple tasks

    [loaded]    175 Apple tasks

    [running]    101 Apple tasks

 

Launch Agents: ⓘ

    [not loaded]    com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2016-02-22) [Lookup]

    [failed]    com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a 23d420d.plist (Adobe Systems, Inc. - installed 2017-01-11) [Lookup]

    [loaded]    com.adobe.CS5ServiceManager.plist (? 40cdc1ff dd391a6f - installed 2016-02-19) [Lookup]

    [running]    com.bitdefender.antivirusformac.plist (? 17d3b6ae 197278a4 - installed 2017-07-20) [Lookup]

    [loaded]    com.oracle.java.Java-Updater.plist (? 495817ef be93c7fb - installed 2017-07-21) [Lookup]

    [loaded]    org.macosforge.xquartz.startx.plist (Apple Inc. - XQuartz - installed 2016-10-26) [Lookup]

 

Launch Daemons: ⓘ

    [loaded]    com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-01-11) [Lookup]

    [loaded]    com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-01-11) [Lookup]

    [loaded]    com.adobe.SwitchBoard.plist (? 68cad67 0 - installed 2016-02-18) [Lookup]

    [running]    com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2017-05-30) [Lookup]

    [loaded]    com.adobe.fpsaud.plist (? 2afb3af7 e92009a9 - installed 2017-07-24) [Lookup]

    [loaded]    com.bitdefender.AuthHelperTool.plist (Bitdefender SRL - installed 2017-07-20) [Lookup]

    [running]    com.bitdefender.agent.plist (Bitdefender SRL - installed 2017-07-15) [Lookup]

    [loaded]    com.bitdefender.upgrade.plist (Bitdefender SRL - installed 2017-07-20) [Lookup]

    [loaded]    com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2017-01-24) [Lookup]

    [loaded]    com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-08-15) [Lookup]

    [loaded]    com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2016-02-12) [Lookup]

    [loaded]    com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2017-07-12) [Lookup]

    [loaded]    org.macosforge.xquartz.privileged_startx.plist (Apple Inc. - XQuartz - installed 2016-10-26) [Lookup]

 

User Launch Agents: ⓘ

    [loaded]    com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2017-03-14) [Lookup]

    [failed]    com.adobe.ARM.[...].plist (? 560d19c8 0 - installed 2016-01-15) [Lookup] - /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper: Executable not found!

 

User Login Items: ⓘ

    iTunesHelper    Application (Apple, Inc. - installed 2017-07-20)

        (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

    AdobeResourceSynchronizer    Application - Hidden

        (/Applications/Adobe Acrobat Reader DC.app/Contents/Helpers/AdobeResourceSynchronizer.app)

    Firefox    Application

        (/Applications/Firefox.app)

    com.adobe.SwitchBoard.monitor.plist    MachInit - Hidden

        (/etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist)

    Mach Init items are deprecated

 

Internet Plug-ins: ⓘ

    FlashPlayer-10.6: 26.0.0.151 (installed 2017-08-08) [Lookup]

    QuickTime Plugin: 7.7.3 (installed 2017-05-29)

    AdobePDFViewerNPAPI: 15.010.20056 (installed 2015-12-18) [Lookup]

    Flash Player: 26.0.0.151 (installed 2017-08-08) [Lookup]

    PepperFlashPlayer: 26.0.0.151 (installed 2017-08-08) [Lookup]

    Silverlight: 5.1.30514.0 (installed 2015-10-24) [Lookup]

    DirectorShockwave: 12.2.4r194 (installed 2016-02-23) [Lookup]

    JavaAppletPlugin: Java 8 Update 141 build 15 (installed 2017-07-21) Check version

 

Safari Extensions: ⓘ

    [enabled]    AdBlock - BetaFish, Inc. - https://getadblock.com (installed 2017-08-12)

    [enabled]    Grammarly for Safari - Grammarly - https://www.grammarly.com (installed 2017-08-12)

    [enabled]    Adblock Plus - Eyeo GmbH - https://adblockplus.org/ (installed 2017-01-18)

    [enabled]    Tampermonkey - Jan Biniok - https://tampermonkey.net (installed 2017-01-19)

    [enabled]    TrafficLight - Bitdefender SRL - https://trafficlight.bitdefender.com/ (installed 2017-01-18)

    [enabled]    AdBlock Ultimate - Secure Download - https://adblockultimate.net/ (installed 2017-01-18)

 

3rd Party Preference Panes: ⓘ

    Flash Player (installed 2017-07-24) [Lookup]

    Java (installed 2017-07-21) [Lookup]

 

Time Machine: ⓘ

    Mobile backups: OFF

    Auto backup: YES

    Volumes being backed up:

        Macintosh HD: Disk size: 998.98 GB Disk used: 158.07 GB

    Destinations:

        Data [Network]

        Total size: 2.00 TB

        Total number of backups: 58

        Oldest backup: 2017-03-15, 19:33

        Last backup: 2017-08-19, 07:53

        Size of backup disk: Adequate

            Backup size 2.00 TB > (Disk used 158.07 GB X 3)

 

Top Processes by CPU: ⓘ

        37%       firefox

         4%       kernel_task

         3%       WindowServer

         2%       coreaudiod

         1%       plugin-container

 

Top Processes by Memory: ⓘ

    1.94 GB       firefox

    1.28 GB       mds_stores

    817 MB        kernel_task

    113 MB        BDLDaemon

    99 MB         Finder

 

Top Processes by Network Use: ⓘ

    Input         Output        Process name

    9 MB          1 MB          firefox

    137 KB        20 KB         mDNSResponder

    13 KB         16 KB         apsd

    23 KB         5 KB          netbiosd

    5 KB          2 KB          bdagentd

 

Top Processes by Energy Use: ⓘ

     61.34    firefox

      3.86    coreaudiod

      3.84    WindowServer

      1.56    plugin-container

      1.06    hidd

 

Virtual Memory Information: ⓘ

    1.19 GB       Available RAM

    64 MB         Free RAM

    6.81 GB       Used RAM

    1.13 GB       Cached files

    768 KB        Swap Used

 

Software installs: ⓘ

    Java 8 Update 141:  (installed 2017-07-21)

    Microsoft Outlook for Mac:  (installed 2017-07-22)

    Adobe Acrobat Reader DC (17.012.20093):  (installed 2017-08-08)

    Adobe Flash Player:  (installed 2017-08-08)

    Adobe Pepper Flash Player:  (installed 2017-08-08)

    Adobe Acrobat Reader DC (17.012.20095):  (installed 2017-08-11)

    Microsoft AutoUpdate:  (installed 2017-08-15)

    Microsoft OneNote: 15.37 (installed 2017-08-17)

 

    Install information may not be complete.

 

Diagnostics Information: ⓘ

    2017-08-17 10:53:28    BDLDaemon High CPU use [Open] [Details]

    2017-08-16 18:16:53    Firefox.app High CPU use [Open] [Details]

Uninstall bitdefender following the manufacturer's instructions.

Anti-virus and "cleaners" should not be used or installed in any mac.

 

Run Etrecheck again after uninstalling to make sure that no remnants of this stuff were left behind.

There are six entries for bit defender (one as part of traffic light, an app store download)   Remove them all by either using Easy Find app (Free from the app store) or dragging them to the trash.

最後更新：2017-08-19 21:41:51

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