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Uninstall Chill

Hello, everyone. I have had a problem for the last month with the "Chill-tab Virus". I'm not sure how I got this virus, but I know its VERY annoying to deal with everyday. Every time I start up my early 2015 MacBook pro and start teaching the internet I get this annoying pop up [IMAGE BELOW]. I have literally visited hundreds of websites trying to find a fix for this virus.. It's annoying to have to force quit Safari and reopen it just to be able to use it.

 

I have tried lots of ways to remove this virus. I have installed virus cleaner, deleted everything in the Shared folder, deleted all Safari cash, searched chill-tab(Even SafariExtInstall) in finder and deleted everything, I have went through maybe websites an done step by step. Can someone just tell me the real way to remove this for good? Also MacKeeper came with the virus but I think I removed it.

 

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Here is some stuff about my mac if it'll help:

 

Hardware Information:

    MacBook Pro (Retina, 13-inch, Early 2015)

    [Technical Specifications] - [User Guide] - [Warranty & Service]

    MacBook Pro - model: MacBookPro12,1

    1 2.7 GHz Intel Core i5 (i5-5257U) CPU: 2-core

    8 GB RAM Not upgradeable

        BANK 0/DIMM0

            4 GB DDR3 1867 MHz ok

        BANK 1/DIMM0

            4 GB DDR3 1867 MHz ok

    Handoff/Airdrop2: supported

    Wireless:  en0: 802.11 a/b/g/n/ac

    Battery: Health = Normal - Cycle count = 172

    iCloud Quota: 4.75 GB available

 

Video Information:

    Intel Iris Graphics 6100 - VRAM: 1536 MB

        Color LCD 2560 x 1600

 

Disk Information:

    APPLE SSD SM0128G disk0: (121.33 GB) (Solid State - TRIM: Yes)

    [Show SMART report]

        EFI (disk0s1 - MS-DOS FAT32) <not mounted>  [EFI]: 210 MB

        (disk0s2) <not mounted>  [CoreStorage Container]: 120.47 GB

        Recovery HD (disk0s3 - Journaled HFS+) <not mounted>  [Recovery]: 650 MB

 

USB Information:

     USB30Bus

        Broadcom Corp. Bluetooth USB Host Controller

 

Thunderbolt Information:

    Apple Inc. thunderbolt_bus

 

Virtual disks:

    Apple SSD SM0128G Media (disk1 - Journaled HFS+) /  [Startup]: 120.12 GB (19.10 GB free)

        Encrypted AES-XTS (Unlocked)

        Physical disk: disk0s2 120.47 GB Online

 

System Software:

    macOS Sierra  10.12.6 (16G29) - Time since boot: less than an hour

 

Gatekeeper:

    Mac App Store and identified developers

 

Possible adware:

    Adware: /Library/LaunchAgents/macsearch.plist

    One possible adware file found. [Remove/Report]

 

Clean up:

    /Library/LaunchDaemons/com.htGzWBDa.plist

        /Library/htGzWBDa/htGzWBDa.app/Contents/MacOS/htGzWBDa

        Executable not found!

    One orphan file found. [Clean up]

 

Kernel Extensions:

        /Library/Application Support/AVGAntivirus/components/fileshield/unsigned

    [loaded]    com.avg.FileShield (3.0.0 - SDK 10.9) [Lookup]

 

        /System/Library/Extensions

    [not loaded]    wch.usb.usb (1.1.1 - SDK 10.6) [Lookup]

 

System Launch Agents:

    [not loaded]    7 Apple tasks

    [loaded]    178 Apple tasks

    [running]    97 Apple tasks

 

System Launch Daemons:

    [not loaded]    40 Apple tasks

    [loaded]    176 Apple tasks

    [running]    102 Apple tasks

 

Launch Agents:

    [not loaded]    com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2017-08-14)

    [loaded]    com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2017-08-14)

    [running]    com.avg.update-agent.plist (AVG Technologies CZ, s.r.o. - installed 2017-09-08)

    [loaded]    com.avg.userinit.plist (Shell Script 59a6db8e - installed 2017-09-08)

    [loaded]    com.oracle.java.Java-Updater.plist (? 4b51aa1f 72ac4dde - installed 2017-08-13)

    [loaded]    macsearch.plist (? e85a6e27 4f77794f - installed 2017-09-02) Adware!  [Remove/Report]

        /Library/Application Support/Agent/macsearch

 

Launch Daemons:

    [running]    com.adobe.adobeupdatedaemon.plist (Adobe Systems, Inc. - installed 2017-08-14)

    [running]    com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2017-08-14)

    [not loaded]    com.apple.installer.cleanupinstaller.plist (? ? ? - installed 2017-08-13)

    [loaded]    com.avg.init.plist (Shell Script d34ba41 - installed 2017-09-08)

    [loaded]    com.avg.uninstall.plist (Shell Script ced238bd - installed 2017-09-08)

    [loaded]    com.avg.update.plist (Shell Script 7a885bf0 - installed 2017-09-08)

    [failed]    com.htGzWBDa.plist (? f8813c98 0 - installed 2017-09-02) - /Library/htGzWBDa/htGzWBDa.app/Contents/MacOS/htGzWBDa: Executable not found!

    [loaded]    com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2017-08-13)

 

Internet Plug-ins:

    JavaAppletPlugin: Java 8 Update 144 build 01 (installed 2017-08-13) Check version

    AdobeAAMDetect: 3.0.0.0 (installed 2017-08-14)

    QuickTime Plugin: 7.7.3 (installed 2017-07-15)

 

3rd Party Preference Panes:

    Java (installed 2017-07-22)

 

Time Machine:

    Time Machine not configured!

 

Top Processes by CPU:

         7%   WindowServer

         7%   kernel_task

         4%   hidd

         0%   fontd

         0%   sysmond

 

Top Processes by Memory:

    1.30 GB   com.apple.WebKit.WebContent

    722 MB    kernel_task

    388 MB    com.apple.WebKit.WebContent

    143 MB    WindowServer

    131 MB    Finder

 

Top Processes by Network Use:

    Input     Output    Process name

    1 MB      254 KB    com.apple.WebKit.Networking

    73 KB     28 KB     mDNSResponder

    43 KB     37 KB     apsd

    8 KB      2 KB      com.avg.daemon

    5 KB      4 KB      assistantd

 

Top Processes by Energy Use:

     24.58 WindowServer

     12.44 Finder

      3.42 hidd

      1.06 sysmond

 

Virtual Memory Information:

    2.98 GB   Available RAM

    465 MB    Free RAM

    5.02 GB   Used RAM

    2.52 GB   Cached files

    0 B       Swap Used

 

Software installs:

    Memory Clean 2: 1.4 (installed 2017-08-14)

    Microsoft Remote Desktop: 8.0.27312 (installed 2017-08-19)

    Speedtest: 1.3 (installed 2017-08-24)

    Microsoft Remote Desktop: 8.0.27319 (installed 2017-08-24)

    Memory Clean 2: 1.5 (installed 2017-08-24)

    WhatsApp: 0.2.5863 (installed 2017-08-27)

    Unity: 2017.2.0b9 (installed 2017-09-02)

    MonoDevelop for Unity: 2017.2.0b9 (installed 2017-09-02)

    Unity Documentation: 2017.2.0b9 (installed 2017-09-02)

    Unity Standard Assets: 2017.2.0b9 (installed 2017-09-02)

    iOSSupport: 2017.2.0b9 (installed 2017-09-02)

    Bitbox Installer:  (installed 2017-09-02)

    MacKeeper:  (installed 2017-09-02)

    MacKeeper:  (installed 2017-09-02)

    AVG AntiVirus: 17.2 (installed 2017-09-02)

    Lame Library v3.99.5 for Audacity:  (installed 2017-09-03)

 

    Install information may not be complete.

 

Diagnostics Information:

    2017-09-11 15:59:54    com.apple.WebKit.WebContent High CPU use

    2017-08-31 22:07:29    Kernel Panic

        3rd Party Kernel Extensions: None



最后更新:2017-09-13 10:55:31

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