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How do I delete an old device I no longer have ...

In the iCloud website..in settings it shows the devices that you are signed in to. I handed a broken 17" MBP into Apple for exchange for a new 15" but the 17" still shows active in my devices. I cannot find a way to delete the device...any solutions please?

Howdy Shearwater2002,

It sounds like you want to remove your old MacBook Pro from Find My Mac, but you no longer have access to the device. The article linked below will walk you through the process of removing the device from iCloud.

iCloud: Remove your device from Find My iPhone

Remove an iOS device you no longer have

If you no longer have the iOS device because you gave it away or sold it, you need to remotely erase it before you can remove it.

 

1. Sign in to icloud.com/#find with your Apple ID (the one you use with iCloud).
   If you’re using another iCloud app, click the app’s name at the top of the iCloud.com window, then click Find My iPhone.
2. Click All Devices, then select the device.
3. Click Erase [device], then enter your Apple ID password. Because the device isn’t lost, don’t enter a phone number or message.
   If the device is offline, the remote erase begins the next time it’s online. You’ll receive an email when the device is erased.
4. When the device is erased, click Remove from Account.
   All your content is erased and someone else can now activate the device.

I hope this helps,

-Jason

Thanks..very useful for ensuring my old macbook is erased.

I actually mean on the web based www.iCloud.com.

In settings you can see all your devices. I would have thought that these mirrored those on my Apple Support profile but my old Macbook 17" is still shown. Just tidiness I guess in terms of only wanting to see current devices.

Thanks again

No problem. 

What if I removed my device from my ID and it still shows up in my devices in the apple store app or when I try to sign and get a verification code I get a warning logging into iCloud website that someone may be trying to use my device in another city? How do I erase it then? Do I have to go to Verizon to get it manually erased or should I go to Apple and track the phone down to manually remove it. I just want my old phone off my Apple ID and I can’t seem to do that. Please help me!!!!!

最后更新：2017-09-27 11:32:48

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