192      iPhone_iPad_Mac_apple

Brand new Imac 21.5in 4K Very slow Boot up and ...

EtreCheck version: 3.4.6 (460)

Report generated 2017-11-13 00:26:13

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Runtime: 2:43

Performance: Excellent

Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

Problem: Computer is too slow

Description:

1 min to boot and shut down takes forever to load programs so laggy brand new computer

Hardware Information: ⓘ

    iMac (Retina 4K, 21.5-inch, 2017)

    [Technical Specifications] - [User Guide] - [Warranty & Service]

    iMac - model: iMac18,2

    1 3 GHz Intel Core i5 (i5-7400) CPU: 4-core

    8 GB RAM Upgradeable - [Instructions]

        BANK 0/DIMM0

            4 GB DDR4 2400 MHz ok

        BANK 1/DIMM0

            4 GB DDR4 2400 MHz ok

    Handoff/Airdrop2: supported

    Wireless:  en1: 802.11 a/b/g/n/ac

Video Information: ⓘ

    Radeon Pro 555 - VRAM: 2 GB

        iMac 4096 x 2304

Disk Information: ⓘ

    APPLE HDD HTS541010A9E632 disk0: (1 TB) (Rotational)

    [Show SMART report]

        EFI (disk0s1 - MS-DOS FAT32) <not mounted>  [EFI]: 210 MB

        (disk0s2) <not mounted>  [APFS Container]: 1000.00 GB

USB Information: ⓘ

     USB30Bus

        Broadcom Corp. Bluetooth USB Host Controller

        Apple Inc. FaceTime HD Camera (Built-in)

     USB31Bus

Thunderbolt Information: ⓘ

    Apple Inc. thunderbolt_bus

Virtual disks: ⓘ

    Macintosh HD (disk1s1 - APFS) /  [Startup]: 1000.00 GB (973.02 GB free)

        Physical disk: disk0s2 1000.00 GB (973.02 GB free)

    (disk1s2) <not mounted>  [Preboot]: 1000.00 GB

        Physical disk: disk0s2 1000.00 GB

    (disk1s3) <not mounted>  [Recovery]: 1000.00 GB

        Physical disk: disk0s2 1000.00 GB

    (disk1s4) /private/var/vm  [VM]: 1000.00 GB

        Physical disk: disk0s2 1000.00 GB

System Software: ⓘ

    macOS High Sierra  10.13.1 (17B48) - Time since boot: less than an hour

Gatekeeper: ⓘ

    Mac App Store and identified developers

System Launch Agents: ⓘ

    [not loaded]    8 Apple tasks

    [loaded]    183 Apple tasks

    [running]    97 Apple tasks

System Launch Daemons: ⓘ

    [not loaded]    37 Apple tasks

    [loaded]    191 Apple tasks

    [running]    101 Apple tasks

User Launch Agents: ⓘ

    [loaded]    com.google.keystone.agent.plist (Google, Inc. - installed 2017-11-10) [Lookup]

Internet Plug-ins: ⓘ

    QuickTime Plugin: 7.7.3 (installed 2017-10-25)

3rd Party Preference Panes: ⓘ

    None

Time Machine: ⓘ

    Time Machine not configured!

Top Processes by CPU: ⓘ

         3%   WindowServer

         2%   assistant_service

         1%   kernel_task

         1%   accountsd

         1%   mds

Top Processes by Memory: ⓘ

    744 MB    kernel_task

    253 MB    Google Chrome

    223 MB    Google Chrome Helper

    193 MB    Google Chrome Helper

    100 MB    Google Chrome Helper

Top Processes by Network Use: ⓘ

    Input     Output    Process name

    9 KB      6 KB      mDNSResponder

    6 KB      9 KB      apsd

    1 KB      0 B       netbiosd

Top Processes by Energy Use: ⓘ

      4.58 WindowServer

      0.76 Google Chrome Helper

      0.26 hidd

      0.20 mdworker

Virtual Memory Information: ⓘ

    4.59 GB   Available RAM

    2.93 GB   Free RAM

    3.41 GB   Used RAM

    1.66 GB   Cached files

    0 B       Swap Used

Software installs (last 30 days): ⓘ

    Paint X Lite: 1.1 (installed 2017-11-10)

    Install information may not be complete.

Diagnostics Events (last 3 days for minor events): ⓘ

    2017-11-12 18:58:33    SecurityAgent Crash [Open]

        Cause:        objc_msgSend() selector name: setResult:

    2017-11-12 18:54:59    Skype.app Crash [Open]

    2017-11-12 15:21:38    iMovie.app Crash [Open]

        Cause:        terminating with uncaught exception of type std::__1::system_error: mutex lock failed: Invalid argument

        abort() called

Can Anyone figure out why my brand new Imac is so darn slow it takes 1 min to boot and 1 min to shut down i did a hardware test everything is fine it came with mac os sierra so i upgraded and formatted it to APHS format or what ever its called and its worse then ever so slow programs crash i tried to return it back where i bought it from but they are out of stock a brand new computer should not be twice as slow as my late 2012 that the processor is slower then this one what a joke. I am stuck with a POS now that i can't return because I didn't buy it from apple.

Hey T, just to understand the situation more better, did you transfer data from a time machine backup or you set it up from scratch?.

no I did it from scratch

Resetting the System Management Controller

https://support.apple.com/kb/ht3964

Reset your computer’s PRAM

https://support.apple.com/kb/PH14222

OS X: What is Safe Mode?

https://support.apple.com/kb/HT1564

Disk Utility in Recovery: First Aid

https://support.apple.com/en-us/HT201314

最后更新：2017-11-13 16:17:47

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