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Please Help! Spinning Ball of Death

Hey Guys,

 

  I was hoping I could get some guidance on how to fix my MacBook Pro. It has literally become almost useless to work with. Overtime I try to use any application, use safari, or simply even type this post I get the spinning beach ball. I been doing some research on this forum and I have seen a few users post the Etrecheck on here and get some feedback on those that understand the results a bit better. I ran the Etrecheck and this is what I got back. Any feedback would be greatly appreciated!! Thank you so much in advance.

 

EtreCheck version: 3.4.6 (460)

Report generated 2017-10-10 21:24:15

Download EtreCheck from https://etrecheck.com

Runtime: 12:30

Performance: Poor

 

Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

 

Problem: Beachballing

Description:

Mac running extremely slow. Any and every thing I try to do, app i try to open or even simply writing this description, I get the spinning beach ball. Not sure what to do at this point.

 

Hardware Information: ⓘ

    MacBook Pro (13-inch, Early 2011)

    [Technical Specifications] - [User Guide] - [Warranty & Service]

    MacBook Pro - model: MacBookPro8,1

    1 2.7 GHz Intel Core i7 (i7-2620M) CPU: 2-core

    4 GB RAM Upgradeable - [Instructions]

        BANK 0/DIMM0

            2 GB DDR3 1333 MHz ok

        BANK 1/DIMM0

            2 GB DDR3 1333 MHz ok

    Handoff/Airdrop2: not supported

    Wireless:  en1: 802.11 a/b/g/n

    Battery: Health = Normal - Cycle count = 542

 

Video Information: ⓘ

    Intel HD Graphics 3000 - VRAM: 384 MB

        Color LCD 1280 x 800

 

Disk Information: ⓘ

    Hitachi HTS547550A9E384 disk0: (500.11 GB) (Rotational)

    [Show SMART report]

        EFI (disk0s1 - MS-DOS FAT32) <not mounted>  [EFI]: 210 MB

        (disk0s2) <not mounted>  [CoreStorage Container]: 499.25 GB

        Recovery HD (disk0s3 - Journaled HFS+) <not mounted>  [Recovery]: 650 MB

 

    MATSHITADVD-R   UJ-8A8  ()

 

USB Information: ⓘ

     USB20Bus

        Apple Inc. FaceTime HD Camera (Built-in)

         hub_device

            Apple Inc. Apple Internal Keyboard / Trackpad

            Apple Inc. BRCM2070 Hub

                Apple Inc. Bluetooth USB Host Controller

     USB20Bus

         hub_device

            ARESON Wireless Mouse

            Apple Computer, Inc. IR Receiver

 

Thunderbolt Information: ⓘ

    Apple Inc. thunderbolt_bus

 

Virtual disks: ⓘ

    Macintosh HD (disk1 - Journaled HFS+) /  [Startup]: 498.88 GB (147.38 GB free)

        Physical disk: disk0s2 499.25 GB Online

 

System Software: ⓘ

    macOS Sierra  10.12.5 (16F73) - Time since boot: about one hour

 

Configuration files: ⓘ

    /etc/sysctl.conf - File exists but not expected

 

Gatekeeper: ⓘ

    Mac App Store and identified developers

 

Kernel Extensions: ⓘ

        /Library/Extensions

    [loaded]    com.Cycling74.driver.Soundflower (2.0b2 - SDK 10.10) [Lookup]

    [loaded]    com.malwarebytes.mbam.rtprotection (3.0 - SDK 10.12) [Lookup]

 

        /System/Library/Extensions

    [not loaded]    com.GoodLuckTechnology.driver.RecordComputerSound (1.01 - SDK 10.7) [Lookup]

 

System Launch Agents: ⓘ

    [not loaded]    7 Apple tasks

    [loaded]    185 Apple tasks

    [running]    61 Apple tasks

    [killed]    29 Apple tasks

    29 processes killed due to insufficient RAM

 

System Launch Daemons: ⓘ

    [not loaded]    42 Apple tasks

    [loaded]    181 Apple tasks

    [running]    75 Apple tasks

    [killed]    21 Apple tasks

    21 processes killed due to insufficient RAM

 

Launch Agents: ⓘ

    [failed]    com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2017-01-16) [Lookup]

    [loaded]    com.coupons.coupond.plist (? f6a15e5e 34819443 - installed 2014-02-19) [Lookup]

    [running]    com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2017-10-09) [Lookup]

    [loaded]    com.oracle.java.Java-Updater.plist (? 3a0feb9 72ac4dde - installed 2017-09-15) [Lookup]

 

Launch Daemons: ⓘ

    [loaded]    com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-01-16) [Lookup]

    [loaded]    com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-01-16) [Lookup]

    [failed]    com.adobe.fpsaud.plist (? 2afb3af7 4898e928 - installed 2017-08-29) [Lookup]

    [loaded]    com.macpaw.CleanMyMac2.Agent.plist (? 753d8be6 b3e657b - installed 2016-06-30) [Lookup]

    [loaded]    com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2017-02-11) [Lookup]

    [running]    com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2017-10-09) [Lookup]

    [running]    com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2017-10-09) [Lookup]

    [loaded]    com.microsoft.office.licensing.helper.plist (? 6d8cb30e afb3bef0 - installed 2010-08-25) [Lookup]

    [loaded]    com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2017-07-21) [Lookup]

 

User Login Items: ⓘ

    Dropbox    Application

        (/Applications/Dropbox.app)

 

Internet Plug-ins: ⓘ

    Flip4Mac WMV Plugin: 3.2.0.16   (installed 2013-07-21) [Lookup]

    FlashPlayer-10.6: 27.0.0.130 (installed 2017-09-13) [Lookup]

    QuickTime Plugin: 7.7.3 (installed 2017-06-27)

    AdobePDFViewerNPAPI: 17.012.20098 (installed 2017-09-13) [Lookup]

    CouponPrinter-FireFox_v2: 5.0.3 (installed 2014-02-19) [Lookup]

    AdobePDFViewer: 17.012.20098 (installed 2017-09-13) [Lookup]

    Flash Player: 27.0.0.130 (installed 2017-09-13) Outdated! Update

    SharePointBrowserPlugin: 14.6.6 (installed 2016-08-03) [Lookup]

    Silverlight: 5.1.10411.0 (installed 2012-10-01) [Lookup]

    JavaAppletPlugin: Java 8 Update 144 build 01 (installed 2017-09-15) Check version

 

3rd Party Preference Panes: ⓘ

    Flash Player (installed 2017-08-29) [Lookup]

    Flip4Mac WMV (installed 2013-03-29) [Lookup]

    Java (installed 2017-09-15) [Lookup]

    Perian (installed 2011-07-23) [Lookup]

 

Time Machine: ⓘ

    Time Machine not configured!

 

Top Processes by CPU: ⓘ

        62%   syncdefaultsd

        13%   WindowServer

         8%   mobileassetd

         6%   sysmond

         6%   ps

 

Top Processes by Memory: ⓘ

    444 MB    kernel_task

    93 MB     Dropbox

    84 MB     AppleSpell

    72 MB     Safari

    70 MB     com.apple.WebKit.WebContent

 

Top Processes by Network Use: ⓘ

    Input     Output    Process name

    56 KB     41 KB     Dropbox

    14 KB     12 KB     mDNSResponder

    8 KB      11 KB     apsd

    9 KB      3 KB      cloudphotosd

    6 KB      3 KB      assistantd

 

Top Processes by Energy Use: ⓘ

      8.34 WindowServer

      1.12 assistant_service

      0.94 mds_stores

      0.88 RTProtectionDaemon

 

Virtual Memory Information: ⓘ

    811 MB    Available RAM

    16 MB     Free RAM

    3.21 GB   Used RAM

    795 MB    Cached files

    96 MB     Swap Used

 

Software installs (last 30 days): ⓘ

    Adobe Flash Player:  (installed 2017-09-13)

    Adobe Acrobat Reader DC (17.012.20098):  (installed 2017-09-13)

    SmartConverter: 2.3.1 (installed 2017-09-13)

    ooVoo: 7.0.4 (installed 2017-09-13)

    Java 8 Update 144:  (installed 2017-09-15)

    Free DVD Ripper: 6.1.19 (installed 2017-09-24)

    SmartConverter: 2.3.3 (installed 2017-09-25)

    Malwarebytes for Mac:  (installed 2017-10-09)

 

    Install information may not be complete.

 

Diagnostics Events (last 3 days for minor events): ⓘ

    2017-10-10 19:14:39    Software Update.app High CPU use [Open] [Details]

    2017-10-10 18:31:54    cloudd Crash [Open]

        Cause:        *** Terminating app due to uncaught exception 'NSGenericException', reason: 'Failed to step (6922): "select value from Properties where key = ?" - errcode:1b0a, msg:"disk I/O error", size: (null), path:/Users/USER/Library/Caches/*/CloudKitOperationInfo, fs:(null)/(null)'

        abort() called

        terminating with uncaught exception of type NSException

    2017-10-09 16:49:41    com.avg.daemon High CPU use [Open] [Details]

    2017-10-09 10:55:38    quicklookd.app Crash [Open]

        Cause:        quicklookd seems struck trying to quit, crashing

        abort() called

    2017-10-08 20:46:07    Microsoft Communicator.app Hang [Open]

最后更新：2017-10-11 13:19:21

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