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macbook pro (mid

Hello,

 

My mid-2012 macbook pro has been very slow for over a year. It takes several minutes to start up, sometimes the login screen is frozen and won't let me type my password in for 5+ minutes, beachball is present more frequent than not, and now the macbook will occasionally spontaneously reboot.

 

The problem is getting worse. I haven't really done much to troubleshoot it. Would anyone be willing to look at this etre report and help me identify the problem(s)?

 

EtreCheck version: 3.4.6 (460)

Report generated 2017-10-15 11:25:21

Download EtreCheck from https://etrecheck.com

Runtime: 12:08

Performance: Poor

 

Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

Click the [Clean up] link to delete unused files.

 

Problem: Computer is too slow

 

Hardware Information:

    MacBook Pro (13-inch, Mid 2012)

    [Technical Specifications] - [User Guide] - [Warranty & Service]

    MacBook Pro - model: MacBookPro9,2

    1 2.5 GHz Intel Core i5 (i5-3210M) CPU: 2-core

    4 GB RAM Upgradeable - [Instructions]

        BANK 0/DIMM0

            2 GB DDR3 1600 MHz ok

        BANK 1/DIMM0

            2 GB DDR3 1600 MHz ok

    Handoff/Airdrop2: supported

    Wireless:  en1: 802.11 a/b/g/n

    Battery: Health = Normal - Cycle count = 920

 

Video Information:

    Intel HD Graphics 4000 - VRAM: 1024 MB

        Color LCD 1280 x 800

 

Disk Information:

    APPLE HDD HTS547550A9E384 disk0: (500.11 GB) (Rotational)

    [Show SMART report]

        (disk0s1) <not mounted>  [EFI]: 210 MB

        (disk0s2) <not mounted>  [CoreStorage Container]: 499.25 GB

        (disk0s3) <not mounted>  [Recovery]: 650 MB

 

    HL-DT-ST DVDRW  GS31N  ()

 

USB Information:

     XHCI Root Hub SS Simulation

     XHCI Root Hub USB 2.0 Simulation

     EHCI Root Hub Simulation

         hub_device

            Apple Inc. FaceTime HD Camera (Built-in)

     EHCI Root Hub Simulation

         hub_device

             hub_device

                Apple Inc. Apple Internal Keyboard / Trackpad

                Apple Inc. BRCM20702 Hub

                    Apple Inc. Bluetooth USB Host Controller

                Apple Computer, Inc. IR Receiver

 

Thunderbolt Information:

    Apple Inc. thunderbolt_bus

 

Virtual disks:

    Macintosh HD (disk1 - Journaled HFS+) /  [Startup]: 498.88 GB (192.53 GB free)

        Physical disk: disk0s2 499.25 GB Online

 

System Software:

    OS X Yosemite 10.10.5 (14F2109) - Time since boot: less than an hour

 

Gatekeeper:

    Mac App Store and identified developers

 

Clean up:

    com.adobe.ARM.[...].plist

        /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper

        Executable not found!

    ~/Library/LaunchAgents/com.zeobit.MacKeeper.Helper.plist

        /Applications/MacKeeper.app/Contents/Resources/MacKeeper Helper.app/Contents/MacOS/MacKeeper Helper

        Executable not found!

    2 orphan files found. [Clean up]

 

Kernel Extensions:

        /Library/Extensions

    [not loaded]    com.citrix.kext.gusb (1.0) [Lookup]

 

System Launch Agents:

    [not loaded]    5 Apple tasks

    [loaded]    151 Apple tasks

    [running]    38 Apple tasks

    [killed]    18 Apple tasks

    18 processes killed due to insufficient RAM

 

System Launch Daemons:

    [failed]    com.apple.Kerberos.kdc.plist (Apple, Inc. - installed 2015-07-23)

    [not loaded]    47 Apple tasks

    [loaded]    133 Apple tasks

    [running]    70 Apple tasks

    [killed]    11 Apple tasks

    11 processes killed due to insufficient RAM

 

Launch Agents:

    [not loaded]    com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2017-08-15) [Lookup]

    [failed]    com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2017-01-11) [Lookup]

    [failed]    com.adobe.CS5ServiceManager.plist (? 40cdc1ff dd391a6f - installed 2012-09-28) [Lookup]

    [loaded]    com.citrix.AuthManager_Mac.plist (? 1ce99fae dd8091fb - installed 2016-01-05) [Lookup]

    [running]    com.citrix.ReceiverHelper.plist (? 75b63b97 9b622d4c - installed 2016-01-05) [Lookup]

    [running]    com.citrix.ServiceRecords.plist (? 8e6543d b1c1d36f - installed 2016-01-05) [Lookup]

    [loaded]    com.divx.dms.agent.plist (? 90291e60 ebd1b8a6 - installed 2013-01-18) [Lookup]

    [loaded]    com.divx.update.agent.plist (? 4a2d5ecc 9a387dac - installed 2013-01-18) [Lookup]

    [loaded]    com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-27) [Lookup]

    [loaded]    com.oracle.java.Java-Updater.plist (? 118321da 35278573 - installed 2015-07-04) [Lookup]

 

Launch Daemons:

    [running]    com.adobe.ARM.[...].plist (Adobe Systems, Inc. - installed 2017-10-15) [Lookup]

    [loaded]    com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-01-11) [Lookup]

    [loaded]    com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-01-11) [Lookup]

    [loaded]    com.adobe.SwitchBoard.plist (? 68cad67 0 - installed 2013-04-19) [Lookup]

    [running]    com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2017-09-26) [Lookup]

    [loaded]    com.adobe.fpsaud.plist (? 2afb3af7 6f206b45 - installed 2016-05-09) [Lookup]

    [running]    com.fitbit.galileod.plist (Fitbit, Inc. - installed 2015-06-19) [Lookup]

    [loaded]    com.google.keystone.daemon.plist (Google, Inc. - installed 2017-10-12) [Lookup]

    [loaded]    com.microsoft.office.licensing.helper.plist (? 6d8cb30e 8b29c3ef - installed 2012-04-02) [Lookup]

    [loaded]    com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2015-04-10) [Lookup]

 

User Launch Agents:

    [loaded]    com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2017-08-15) [Lookup]

    [failed]    com.adobe.ARM.[...].plist (? c8cc50de 0 - installed 2012-08-21) [Lookup] - /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper: Executable not found!

    [loaded]    com.adobe.ARM.[...].plist (? ? ? - installed 2017-10-15) [Lookup]

    [loaded]    com.apple.FolderActions.folders.plist (Shell Script 61e350f9 - installed 2015-11-05)

    [loaded]    com.divx.agent.postinstall.plist (? e4878fa f8208157 - installed 2013-01-18) [Lookup]

    [failed]    com.zeobit.MacKeeper.Helper.plist (? 524eb07 0 - installed 2014-11-05) [Lookup] - /Applications/MacKeeper.app/Contents/Resources/MacKeeper Helper.app/Contents/MacOS/MacKeeper Helper: Executable not found!

 

User Login Items:

    Fitbit Connect Menubar Helper    Application (? 0 - installed 2015-07-25)

        (~/.Trash/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)

    Android File Transfer Agent    Application

        (~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)

 

Internet Plug-ins:

    JavaAppletPlugin: Java 8 Update 45 (installed 2015-07-04) Check version

    o1dbrowserplugin: 5.41.3.0 (installed 2015-12-16) [Lookup]

    OVSHelper: 1.1 (installed 2012-12-10) [Lookup]

    Default Browser: 600 (installed 2017-03-06)

    Flip4Mac WMV Plugin: 3.0.0.126   (installed 2012-12-06) [Lookup]

    AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 (installed 2017-08-15) [Lookup]

    FlashPlayer-10.6: 21.0.0.242 (installed 2016-05-22) [Lookup]

    AdobePDFViewerNPAPI: 17.012.20098 (installed 2017-09-10) [Lookup]

    DivXBrowserPlugin: 2.2 (installed 2012-12-10) [Lookup]

    QuickTime Plugin: 7.7.3 (installed 2017-03-25)

    Flash Player: 21.0.0.242 (installed 2016-05-22) Outdated! Update

    CitrixICAClientPlugIn: 12.1.0 (installed 2015-10-27) [Lookup]

    googletalkbrowserplugin: 5.41.3.0 (installed 2015-12-11) [Lookup]

    AdobePDFViewer: 17.012.20098 (installed 2017-09-10) [Lookup]

    SharePointBrowserPlugin: 14.6.2 (installed 2016-04-05) [Lookup]

    Silverlight: 5.1.10411.0 (installed 2012-08-02) [Lookup]

    DirectorShockwave: 12.1.6r156 (installed 2015-01-09) [Lookup]

 

User internet Plug-ins:

    Picasa: 1.0 (installed 2012-06-26) [Lookup]

 

Safari Extensions:

    DivX Plus Web Player HTML5 <video> - © 2000-2011 DivX, LLC. - https://divx.com (installed 2013-01-18)

 

3rd Party Preference Panes:

    DivX (installed 2012-12-10) [Lookup]

    Flash Player (installed 2016-05-09) [Lookup]

    Flip4Mac WMV (installed 2012-09-14) [Lookup]

    Growl (installed 2012-09-28) [Lookup]

    Java (installed 2015-04-10) [Lookup]

    MacFUSE (installed 2012-08-14) [Lookup]

 

Time Machine:

    Time Machine not configured!

 

Top Processes by CPU:

        15%   com.apple.WebKit.Networking

         7%   Safari

         6%   Finder

         6%   com.apple.WebKit.WebContent

         6%   WindowServer

 

Top Processes by Memory:

    867 MB    com.apple.WebKit.WebContent

    582 MB    kernel_task

    178 MB    com.apple.WebKit.WebContent

    159 MB    Safari

    100 MB    Finder

 

Top Processes by Energy Use:

     11.78 WindowServer

      7.84 com.apple.WebKit.WebContent

      6.32 Finder

      4.84 Safari

      3.34 GoogleTalkPlugin

 

Virtual Memory Information:

    779 MB    Available RAM

    22 MB     Free RAM

    3.24 GB   Used RAM

    757 MB    Cached files

    39 MB     Swap Used

 

Software installs (last 30 days):

    Adobe Acrobat XI Pro (11.0.22):  (installed 2017-10-15)

 

    Install information may not be complete.

 

Diagnostics Events (last 3 days for minor events):

    2017-10-15 11:09:25    com.apple.WebKit.WebContent High CPU use [Open] [Details]

    2017-10-15 10:47:50    Last shutdown cause: 3 - Hard shutdown

    2017-10-13 20:54:12    galileod Crash [Open]

        Cause:        objc_msgSend() selector name: stop



最后更新:2017-10-16 01:20:18

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