阅读638 返回首页    go iPhone_iPad_Mac_apple

Printer connected, printer works, but won't pri...

I'm helping someone with a printer problem, and I have a mystery on my hands.

 

The printer is connected (directly), shows up in the printer list, can print a test page, but won't print any document from this computer (it's fine from my laptop).

 

It's a Mid-2011 Mini, 2.3Ghz, running 10.7.5. The printer is an Epson WF-2540.

 

  • This is a USB printer, connected directly to their Mac.
  • In "Settings", when you select Print/FAX and print a "Test Page" - Success! This is a process that invokes the Epson Driver directly [and bypasses the MAC print queuing mechanism]
  • When "Printing" from within any application (firefox, TextEdit, winders...)   The job starts to queue, but errors before engaging the printer.
  • R & R the Epson Drivers,  Clear the Printer "stuff" on the Mac, Reinstall drivers from the Epson website, Mac wants to update the "newest" Epson Drivers (kinda' funny when I think about it...).
  • Still errors.
  • I attached directly to a USB port on my MacBook Pro.  Download drivers, etc..  Works like a champ!

 

We have deleted the printer from System Prefs, rebooted, and added it back.

 

We have even gone into Terminal and...

 

sudo bash

cd /etc/cups/ppd

ls

found EPSON_WF_2540_Series.ppd

cp * /var/tmp/

ls /var/tmp/*.ppd

rm /etc/cups/ppd/*

 

Still doesn't work.

 

Anybody have any suggestions?

Hi, it's not clear... did you Rest the Printing system on the Mac?

 

10.5/10.6/10.7/10.8 instructions...

 

In System Preferences>Fax & Print, Right click or Control+click on the Printers list Sidebar, choose Reset Printing System.

if you hold option and click the "-" tab it resets the printing system.

 

https://www.macosxhints.com/article.php?story=20031215144430486

 

Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions.

 

Any devices that previously appeared in your Printer List and Fax List will need to be added again after resetting the printing system.

Resetting the printing system in Mac OS X 10.5.x+++

    1.    To use the Reset Printing System feature in Mac OS X 10.5.x, follow these steps:

    2.    Choose System Preferences from the Apple menu.

    3.    Choose Print & Fax from the View menu.

    4.    Control-click on list of printers on the left side of the window, then choose "Reset printing system" from the contextual menu. If you don't see a list of printers, Control-click on the text "Click + to add a printer or fax" and select "Reset printing system..." 
   
  As an alternative, if you currently have one or more printers listed, you can Option-click the "-" (Remove printer) button.

 

https://support.apple.com/kb/ht1341

 

Reboot.

Haven't tried that. Will give that a go ASAP. Thanks for the very quick response!

Well, I wasn't able to get this printer and Mac to play nice together, and the people I was helping had to call in a pro. He spent 3-4 hours there (he had all my notes), and went home stumped. But I'm told the next day he came back, and now the printer's working.

 

Waiting Dying to hear back exactly what he finally figured out! Will post when I know.

I have this problem. Did you manage to figure out what was the issue or anyone with guidance?

 

Perspective:

My client is using MacBook pro and HP Deskjet 2135 printer connected via USB. The printer is online, I can see print jobs going through and nothing comes out of the printer. The printer works fine when connected to a laptop running windows.

This also happens when connecting to a network printer and all other machines are printing fine.

最后更新：2017-10-17 17:34:08

  上一篇：go manage apple music family account without havin...
  下一篇：go Get rid of all devices but one