740      iPhone_iPad_Mac_apple

I ran an etrecheck but don't know why my mac is...

I ran an Etrecheck report and I don't know what are the issues. Can somebody walk me through what I have to do next?

thanks D

EtreCheck version: 3.4.6 (460)

Report generated 2017-11-28 18:30:43

Download EtreCheck from https://etrecheck.com

Runtime: 5:37

Performance: Below Average

Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

Problem: Computer is too slow

Hardware Information: ⓘ

    MacBook Pro (13-inch, Mid 2012)

    [Technical Specifications] - [User Guide] - [Warranty & Service]

    MacBook Pro - model: MacBookPro9,2

    1 2.5 GHz Intel Core i5 (i5-3210M) CPU: 2-core

    4 GB RAM Upgradeable - [Instructions]

        BANK 0/DIMM0

            2 GB DDR3 1600 MHz ok

        BANK 1/DIMM0

            2 GB DDR3 1600 MHz ok

    Handoff/Airdrop2: supported

    Wireless:  en1: 802.11 a/b/g/n

    Battery: Health = Normal - Cycle count = 886

    iCloud Quota: 2.53 GB available

Video Information: ⓘ

    Intel HD Graphics 4000 - VRAM: 1536 MB

        Color LCD 1280 x 800

Disk Information: ⓘ

    MQ01ACF050 disk0: (500.11 GB) (Rotational)

    [Show SMART report]

        EFI (disk0s1 - MS-DOS FAT32) <not mounted>  [EFI]: 210 MB

        Macintosh HD (disk0s2 - Journaled HFS+) /  [Startup]: 499.25 GB (387.56 GB free)

    HL-DT-ST DVDRW  GS31N  ()

USB Information: ⓘ

     USB20Bus

         hub_device

            Apple Inc. FaceTime HD Camera (Built-in)

     USB20Bus

         hub_device

             hub_device

                Apple Inc. Apple Internal Keyboard / Trackpad

                Apple Computer, Inc. IR Receiver

                Apple Inc. BRCM20702 Hub

                    Apple Inc. Bluetooth USB Host Controller

     USB30Bus

Thunderbolt Information: ⓘ

    Apple Inc. thunderbolt_bus

System Software: ⓘ

    macOS Sierra  10.12.6 (16G1036) - Time since boot: about 6 days

Gatekeeper: ⓘ

    Mac App Store and identified developers

Kernel Extensions: ⓘ

        /Library/Extensions

    [loaded]    com.malwarebytes.mbam.rtprotection (3.0 - SDK 10.12) [Lookup]

System Launch Agents: ⓘ

    [not loaded]    6 Apple tasks

    [loaded]    168 Apple tasks

    [running]    94 Apple tasks

    [killed]    17 Apple tasks

    17 processes killed due to insufficient RAM

System Launch Daemons: ⓘ

    [not loaded]    40 Apple tasks

    [loaded]    173 Apple tasks

    [running]    94 Apple tasks

    [killed]    13 Apple tasks

    13 processes killed due to insufficient RAM

Launch Agents: ⓘ

    [loaded]    com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-27) [Lookup]

    [running]    com.malwarebytes.mbam.frontend.agent.plist (? 631295be 680057a5 - installed 2017-08-07) [Lookup]

Launch Daemons: ⓘ

    [running]    com.VTechLLNService.plist (? 1a669770 9f132bfd - installed 2013-09-08) [Lookup]

    [loaded]    com.adobe.fpsaud.plist (? 2afb3af7 a56d5fc2 - installed 2017-10-25) [Lookup]

    [running]    com.fitbit.galileod.plist (Fitbit, Inc. - installed 2015-10-30) [Lookup]

    [loaded]    com.google.keystone.daemon.plist (Google, Inc. - installed 2017-10-12) [Lookup]

    [loaded]    com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2017-02-18) [Lookup]

    [running]    com.malwarebytes.mbam.rtprotection.daemon.plist (? 31419c10 e3f423ee - installed 2017-08-07) [Lookup]

    [running]    com.malwarebytes.mbam.settings.daemon.plist (? a40d558f d0b9e521 - installed 2017-08-07) [Lookup]

User Launch Agents: ⓘ

    [loaded]    com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-11) [Lookup]

    [running]    com.spotify.webhelper.plist (Spotify - installed 2017-11-22) [Lookup]

User Login Items: ⓘ

    iTunesHelper    Application (Apple, Inc. - installed 2017-10-31)

        (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

    Spotify    Application - Hidden

        (/Applications/Spotify.app)

    Stickies    Application

        (/Applications/Stickies.app)

Internet Plug-ins: ⓘ

    Silverlight: 5.1.41105.0 (installed 2016-01-02) [Lookup]

    FlashPlayer-10.6: 27.0.0.187 (installed 2017-11-15) [Lookup]

    QuickTime Plugin: 7.7.3 (installed 2017-11-16)

    Flash Player: 27.0.0.187 (installed 2017-11-15) [Lookup]

    JavaAppletPlugin: 15.0.1 (installed 2014-11-08) Check version

    PepperFlashPlayer: 27.0.0.187 (installed 2017-11-16) [Lookup]

3rd Party Preference Panes: ⓘ

    Flash Player (installed 2017-10-25) [Lookup]

Time Machine: ⓘ

    Skip System Files: NO

    Auto backup: YES

    Volumes being backed up:

    Destinations:

        Seagate Backup Plus Drive [Local]

        Total size: 999.86 GB

        Total number of backups: 25

        Oldest backup: 11/3/17, 4:20 PM

        Last backup: 11/13/17, 6:27 PM

        Size of backup disk: Excellent

            Backup size 999.86 GB > (Disk size 0 B X 3)

Top Processes by CPU: ⓘ

         3%       WindowServer

         3%       kernel_task

         2%       opendirectoryd

         1%       RTProtectionDaemon

         0%       fontd

Top Processes by Memory: ⓘ

    612 MB        kernel_task

    268 MB        firefox

    104 MB        plugin-container

    77 MB         Finder

    58 MB         WindowServer

Top Processes by Network Use: ⓘ

    Input         Output        Process name

    421 KB        160 KB        mDNSResponder

    74 KB         21 KB         netbiosd

    27 KB         1 KB          firefox

    8 KB          7 KB          apsd

    4 KB          1 KB          assistantd

Top Processes by Energy Use: ⓘ

      4.26    WindowServer

      0.62    opendirectoryd

      0.40    RTProtectionDaemon

      0.18    galileod

Virtual Memory Information: ⓘ

    854 MB        Available RAM

    74 MB         Free RAM

    3.17 GB       Used RAM

    780 MB        Cached files

    645 MB        Swap Used

Software installs (last 30 days): ⓘ

    Adobe Flash Player:  (installed 2017-11-15)

    Adobe Pepper Flash Player:  (installed 2017-11-16)

    Install information may not be complete.

Diagnostics Events (last 3 days for minor events): ⓘ

    2017-11-27 21:52:17    quicklookd.app Crash [Open]

        Cause:        quicklookd seems struck trying to quit, crashing

        abort() called

    2017-11-22 18:14:55    Last shutdown cause: 3 - Hard shutdown

The most basic issue is that 4 GB of RAM is barely sufficient for Sierra. Notice that processes are being killed to make room in RAM for ones being used, or called to load at the moment. The i5 isn't exactly a screamer of a CPU, either, but was considered decent in 2012.

Increasing the amount of RAM would be the first thing to do. 8 is the official maximum supported in that model, but users have found you can put in 16.

** you can put in 16GB PROVIDED you buy it from a Vendor who knows something about Macs. Don't buy it unless they say:

"it works in YOUR Mac,

or your money back."

Otherwise you could end up owning perfectly good RAM modules that do not happen to work properly in your very fussy Mac.

Hello boliviano,

It isn't that slow. My suggestion would be an SSD. You have to open up the machine for that, so may as well add RAM too. And make sure to update your software. You are running an old version of MalwareBytes.

Absolutely. I got that info from everymac.com, where I looked up the specs on a 2012 MacBook Pro. They're normally very accurate, and noted that 8 GB is Apple's intended max, but 16 works. A person could also contact macsales.com (Other World Computing) and ask. They test every Mac with every possible configuration to see if things like this do or don't work.

Nothing I figure you don't already know. The info is more for everyone else.

I would second the suggestion for an SSD or, at the least, a 7200 rpm hard drive as your stock drive is a glacially slow 5400 rpm hard drive which does absolutely everything about 33% slower than a stock 7200 rpm drive in a 27" iMac. I have the same MBP and put in more RAM and an SSD right after I bought it - it is very snappy and quick. And yes, you should add more RAM - 4 GB is the absolute minimum for the newer OS versions. OWC (macsales.com) is one of two most recommended vendors here and they have SSDs, hard drives, and RAM. They also have excellent install videos - I followed their instructions when I did mine.

最后更新：2017-11-29 12:08:31

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