355
Computer is too slow
Problem: Computer is too slow
MacBook Pro (13-inch, Late 2011)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 (i5-2435M) CPU: 2-core
16 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
Handoff/Airdrop2: not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 2
iCloud Quota: 4.97 GB available
Intel HD Graphics 3000 - VRAM: 512 MB
Color LCD 1280 x 800
CT1000BX100SSD1 disk0: (1 TB) (Solid State - TRIM: No)
EFI (disk0s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB
(disk0s2) <not mounted> [APFS Container]: 1000.00 GB
MATSHITADVD-R UJ-8A8 ()
USB20Bus
hub_device
Apple Computer, Inc. IR Receiver
USB20Bus
Apple Inc. FaceTime HD Camera (Built-in)
hub_device
Apple Inc. Apple Internal Keyboard / Trackpad
Fitbit Inc. Fitbit Base Station
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. thunderbolt_bus
Crucial SSD (disk1s1 - APFS) / [Startup]: 1000.00 GB (162.21 GB free)
Physical disk: disk0s2 1000.00 GB (162.21 GB free)
(disk1s2) <not mounted> [Preboot]: 1000.00 GB
Physical disk: disk0s2 1000.00 GB
(disk1s3) <not mounted> [Recovery]: 1000.00 GB
Physical disk: disk0s2 1000.00 GB
(disk1s4) /private/var/vm [VM]: 1000.00 GB
Physical disk: disk0s2 1000.00 GB
macOS High Sierra 10.13 (17A405) - Time since boot: about 13 hours
Mac App Store and identified developers
Adware: ~/Library/Caches/com.apple.Safari/Extensions/Amazon Shopping Assistant.safariextension
Unknown file: ~/Library/LaunchAgents/com.appstart.AppStart.plist
~/Library/Application Support/AppPolicy/AppStart -i -c 216107 -isn 7368AA3F-EC58-48C7-B564-D51D5B6E8E65
Adware: ~/Library/LaunchAgents/com.jdibackup.JustCloud.autostart.plist
Adware: ~/Library/LaunchAgents/com.jdibackup.JustCloud.notify.plist
Adware: ~/Library/LaunchAgents/com.onlineapplicationrequest.AppRequest.plist
Adware: ~/Library/Safari/Extensions/Amazon Shopping Assistant.safariextz
Adware: ~/Library/Safari/Extensions/Omnibar-2.safariextz
7 possible adware files found. [Remove/Report]
com.adobe.ARM.[...].plist
/Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper semi-auto
Executable not found!
~/Library/LaunchAgents/com.apple.CSConfigDotMacCert-[redacted]@me.com-SharedSer vices.Agent.plist
/System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices.framewo rk/Versions/A/Support/CSConfigDotMacCert -l ~/Library/Logs/CSConfigDotMacCert.log -u [redacted]@me.com -t SharedServices -s
Executable not found!
~/Library/LaunchAgents/com.jdibackup.JustCloud.autostart.plist
open /Applications/JustCloud.app/Contents/Resources/Utility.app -n --args 9 -l
Executable not found!
~/Library/LaunchAgents/com.jdibackup.JustCloud.notify.plist
open /Applications/JustCloud.app/Contents/Resources/Utility.app --args 7 1
Executable not found!
4 orphan files found. [Clean up]
/Library/Extensions
[not loaded] com.smarttech.iokit.SMARTBoard (1.0.0.0 - SDK 10.11) [Lookup]
/System/Library/Extensions
[not loaded] com.wdc.driver.1394HP (1.0.11 - SDK 10.4) [Lookup]
[not loaded] com.wdc.driver.1394_64HP (1.0.1 - SDK 10.6) [Lookup]
[not loaded] com.wdc.driver.USBHP (1.0.11) [Lookup]
[not loaded] com.wdc.driver.USB_64HP (1.0.0 - SDK 10.6) [Lookup]
[not loaded] 9 Apple tasks
[loaded] 162 Apple tasks
[running] 117 Apple tasks
[not loaded] 35 Apple tasks
[loaded] 184 Apple tasks
[running] 111 Apple tasks
[not loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 17b9373f - installed 2014-06-05) [Lookup]
[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2017-01-10) [Lookup]
[failed] com.adobe.CS5ServiceManager.plist (? 40cdc1ff 21868ea0 - installed 2014-11-13) [Lookup]
[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-27) [Lookup]
[loaded] com.intego.backupassistant.agent.plist (INTEGO - installed 2017-05-29) [Lookup]
[loaded] com.oracle.java.Java-Updater.plist (? e1434bbb 72ac4dde - installed 2017-08-12) [Lookup]
[running] com.smarttech.SBWDKService.plist (? efb7fbc7 e709efc9 - installed 2017-06-20) [Lookup]
[not loaded] com.smarttech.boardservice.login.plist (? fc1728cc f1470a34 - installed 2017-09-25) [Lookup]
[running] com.smarttech.boardservice.plist (? fd548204 f1470a34 - installed 2017-09-25) [Lookup]
[running] com.smarttech.ink.plist (? ae0a68b7 69c27e9f - installed 2017-09-25) [Lookup]
[running] com.smarttech.smartnotification.plist (? 6eb9f414 46914c3 - installed 2017-09-25) [Lookup]
[not loaded] com.smarttech.systemtrayicon.plist (? f8cf8221 74340890 - installed 2017-09-25) [Lookup]
[loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-01-10) [Lookup]
[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-01-10) [Lookup]
[loaded] com.adobe.SwitchBoard.plist (? 68cad67 0 - installed 2014-06-05) [Lookup]
[loaded] com.adobe.fpsaud.plist (? 2afb3af7 c4d3b597 - installed 2017-09-25) [Lookup]
[not loaded] com.apple.installer.cleanupinstaller.plist (? 1963bf56 0 - installed 2017-10-14)
[running] com.fitbit.galileod.plist (Fitbit, Inc. - installed 2017-09-25) [Lookup]
[loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2017-10-12) [Lookup]
[running] com.intego.BackupAssistant.daemon.plist (INTEGO - installed 2015-07-10) [Lookup]
[loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-10-14) [Lookup]
[loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e 442fdde9 - installed 2011-03-10) [Lookup]
[loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2015-11-05) [Lookup]
[loaded] com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2017-07-21) [Lookup]
[loaded] com.adobe.AAM.Updater-1.0.plist (? 6a3cceca 17b9373f - installed 2014-06-07) [Lookup]
[failed] com.adobe.ARM.[...].plist (? 560d19c8 0 - installed 2013-02-12) [Lookup] - /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper: Executable not found!
[failed] com.apple.CSConfigDotMacCert-[redacted]@me.com-SharedServices.Agent.plist (? ? ? - installed 2012-04-25) - /System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices.framewo rk/Versions/A/Support/CSConfigDotMacCert: Executable not found!
[running] com.appstart.AppStart.plist (? 358f1773 a0f2633d - installed 2016-09-01) [Lookup]
[failed] com.jdibackup.JustCloud.autostart.plist (? 16556923 0 - installed 2015-01-01) Adware! [Remove/Report]
[failed] com.jdibackup.JustCloud.notify.plist (? 99689bd 0 - installed 2015-01-01) Adware! [Remove/Report]
[running] com.onlineapplicationrequest.AppRequest.plist (? 2554bbd4 2e7a8ec9 - installed 2016-12-27) Adware! [Remove/Report]
~/Library/Application Support/AppCommon/AppRequest
[running] com.spotify.webhelper.plist (Spotify - installed 2014-12-12) [Lookup]
iSkysoft Helper Compact Application
(~/Library/Application Support/Helper/iSkysoft Helper Compact.app)
SpeechSynthesisServer Application
(/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
AdobeResourceSynchronizer Application
(/Applications/Adobe Acrobat Reader DC.app/Contents/Helpers/AdobeResourceSynchronizer.app)
WDDriveUtilityHelper Application
(/Applications/WD Drive Utilities.app/Contents/WDDriveUtilityHelper.app)
iTunesHelper Application (Apple, Inc. - installed 2017-09-12)
(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Fitbit Connect Menubar Helper Application (Fitbit, Inc. - installed 2017-09-29)
(/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
JavaAppletPlugin: Java 8 Update 144 build 01 (installed 2017-08-12) Check version
o1dbrowserplugin: 5.41.3.0 (installed 2015-12-16) [Lookup]
nplastpass: 2.5.5 (installed 2013-11-05) [Lookup]
Flip4Mac WMV Plugin: 3.0.0.126 (installed 2012-09-30) [Lookup]
AdobePDFViewerNPAPI: 17.012.20098 (installed 2017-08-31) [Lookup]
FlashPlayer-10.6: 27.0.0.159 (installed 2017-10-10) [Lookup]
Silverlight: 5.1.41212.0 (installed 2016-03-05) [Lookup]
QuickTime Plugin: 7.7.3 (installed 2017-10-02)
Flash Player: 27.0.0.159 (installed 2017-10-10) [Lookup]
googletalkbrowserplugin: 5.41.3.0 (installed 2015-12-11) [Lookup]
SharePointBrowserPlugin: 14.7.7 (installed 2017-10-14) [Lookup]
AdobePDFViewer: 17.012.20098 (installed 2017-08-31) [Lookup]
CANONiMAGEGATEWAYDL: 3.1.0.2 (installed 2009-09-08) [Lookup]
Mathematica: 9.0.1.4092152 (installed 2014-03-29) [Lookup]
PepperFlashPlayer: 27.0.0.159 (installed 2017-10-10) [Lookup]
DirectorShockwave: 12.1.6r156 (installed 2015-01-09) [Lookup]
CitrixOnlineWebDeploymentPlugin: 1.0.105 (installed 2013-04-25) [Lookup]
ZoomUsPlugIn: 3.6.11639.1109 (installed 2016-12-04) [Lookup]
[disabled] Amazon Shopping Assistant - Spigot, Inc. - https://www.spigot.com/ (installed 2013-10-22) Adware! [Remove/Report]
[disabled] Slick Savings - Spigot, Inc. (installed 2015-03-28)
[disabled] iTube Studio - iSkysoft Studio - https://www.iskysoft.com (installed 2015-12-26)
[not loaded] Omnibar - InstallMac - https://www.installmac.com/faq (installed 2014-10-19) Adware! [Remove/Report]
[disabled] QuickRoute - Andrei Unchiasu - https://www.cloud-extensions.com (installed 2016-02-27)
[enabled] LastPass - LastPass - https://lastpass.com/ (installed 2017-09-09)
[disabled] Video Converter - Wondershare - https://www.wondershare.com (installed 2014-03-19)
[enabled] Honey - Honey Science Corporation - https://www.joinhoney.com (installed 2017-09-07)
Flash Player (installed 2017-09-25) [Lookup]
Flip4Mac WMV (installed 2012-09-30) [Lookup]
Java (installed 2017-08-12) [Lookup]
SMART Board (installed 2017-09-04) [Lookup]
Tuxera NTFS (installed 2014-04-18) [Lookup]
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Crucial SSD: Disk size: 1000.00 GB Disk used: 837.79 GB
Destinations:
LaCie [Local]
Total size: 999.86 GB
Total number of backups: 5
Oldest backup: 5/31/17, 8:29 AM
Last backup: 6/1/17, 1:17 AM
Size of backup disk: Too small
Backup size 999.86 GB < (Disk used 837.79 GB X 3)
7% WindowServer
2% kernel_task
2% sysmond
2% launchservicesd
1% SMART Ink
1.05 GB kernel_task
368 MB Google Chrome
367 MB mds_stores
265 MB Safari
189 MB Messages
Top Processes by Network Use: ⓘ
Input Output Process name
32 MB 19 MB mDNSResponder
2 MB 1 MB netbiosd
307 KB 13 KB SystemUIServer
222 KB 56 KB Mail
5 KB 19 KB apsd
Top Processes by Energy Use: ⓘ
8.92 WindowServer
1.58 SMART Ink
1.18 Fitbit Connect Menubar Helper
1.10 launchservicesd
10.17 GB Available RAM
5.03 GB Free RAM
5.83 GB Used RAM
5.15 GB Cached files
0 B Swap Used
Software installs (last 30 days): ⓘ
gallery: (installed 2017-09-25)
lat: (installed 2017-09-25)
SMART Learning Suite 17.1: (installed 2017-09-25)
Fitbit Connect: (installed 2017-09-29)
Adobe Flash Player: (installed 2017-10-10)
Adobe Pepper Flash Player: (installed 2017-10-10)
Microsoft AutoUpdate: (installed 2017-10-14)
Microsoft Outlook for Mac: (installed 2017-10-14)
Microsoft PowerPoint for Mac: (installed 2017-10-14)
Microsoft Excel for Mac: (installed 2017-10-14)
Office 2011 14.7.7 Update: (installed 2017-10-14)
Microsoft OneNote for Mac: (installed 2017-10-14)
Microsoft Word for Mac: (installed 2017-10-14)
Install information may not be complete.
Diagnostics Events (last 3 days for minor events): ⓘ
2017-10-15 08:16:41 Google Chrome.app High CPU use [Open] [Details]
2017-10-14 12:23:42 com.apple.WebKit.WebContent High CPU use [Open] [Details]
2017-10-14 11:46:14 installd High CPU use [Open] [Details]
Remove the adware and cleanup the items indicated in red.
If you don't have to use Chrome, remove it along with Bob's suggestions. Sometimes people are tempted to load lots of extensions, many of which conflict with each other and basic Mac systems. You can always put it back later. Chrome is a known memory hog and the report confirms this in your case.
Also remove ALL Intego products.
FlipForMac is badly out of date. If you use it, update it. Other wise remove it. Note the report shows rev dates for many components. Do the same drill: update if you need it or dump if you don't.
Software that comes with a Western Digital drive is rather poor and can cause performance issues. I've had serious issues with it on both Intel-based Macs and the older PPC Macs. Remove it. Time Machine does not need help from WD to perform properly.
Have you tried enabling TRIM on the SSD?
最后更新：2017-10-16 01:19:56
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