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Cannot Delete Mailbox "com.apple.Mail.Backup" a...

I recently did a restore of some emails from a Time Machine backup. The restored emails were placed in the mailbox com.apple.Mail.Backup. I no longer need that mailbox but when I try to delete it, nothing happens.

 

On Sierra 10.12.3.

 

Any thoughts?

May be a long shot. Quit Mail. Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J.  When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder.  Select Library/Mail/V4 and see if you can find/delete the mailbox there.

Hello Tlwnao,

Thanks for reaching out to the Apple Support Community. I understand you’ve had trouble removing an unneeded mailbox, and I have some info that may help. 

If you haven’t already, try relaunching the Mail app while holding down the shift key. This will start the app without loading any previously opened items. If you are still unable to delete the unneeded mailbox, I’d recommend trying to do so from safe mode as described in the article below.

Use safe mode to isolate issues with your Mac - Apple Support

If the behavior persists or you run into any trouble, we're here to help.
Best Regards.

Have you tried control - click/Delete?

I did try this Eric, no help

Thanks for the idea jeremy. I tried in safe mode. Same behavior. I also noticed that the mailbox has three mailboxes underneath it which I can also not delete. I can attempt to delete the emails in those three mailboxes, but if I do a rebuild they come back. Weird behavior.

 

Other thoughts?

May be a long shot. Quit Mail. Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J.  When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder.  Select Library/Mail/V4 and see if you can find/delete the mailbox there.

Thanks again for the suggestion Eric. I fixed the issue, here's how.

 

When I went to Library/Mail/V4/Mailboxes there was no folder with the name "com.apple.Mail.Backup" to delete. This was an interesting find. What I realized was that the mailboxes in this folder were not my current ones. So I searched for where they were and they were in Library/Mail/V4/AosIMAP-ksdenison. Once there I deleted the folder, quit Mail and restarted.

 

Once I restarted I was able to delete the mailbox from within Mail.

 

Weird but done!

You are welcome.

Hello Eric,

I have tried the solution above, but when I go to Macintosh HD / Library / there is no Mail to click on....

 

Am I looking in the wrong place?

Peter

最后更新：2017-10-11 02:35:17

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