625      iPhone_iPad_Mac_apple

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Hi all,

I've just recently upgraded to High Sierra (10.13.1) on my 2010 Mac Pro with iTunes 12.6.2.20.

I am getting this error when trying to log into iCloud or iTunes store on my machine. My AppleID and password work fine on iCloud.com directly via browser.

I also cannot sign out of Apps Store. I did sign out of iTunes Store, but cannot sign in again, or authorise my computer, which has become unauthorised. I get the same message on both applications.

There have been a number of 'fixes' for this over the years relating to a shared folder, but these have not worked for me.

Any guidance would be great.

Thanks

Error message(s)?

See if you can sign in/out in the Safe Mode.

Safe Mode - About El Capitan    also Sierra

Safe Mode Startup – El Capitan.          also Sierra

If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. On the screen with Options, please open Options and check the bottom 2 boxes before running. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.
  

Etrecheck – System Information

最后更新：2017-10-12 04:58:22

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