90      iPhone_iPad_Mac_apple

slow macbook, constant beachballing

All of a sudden my macbook is running extremely slow and is constantly beachballing.  I ran EtreCheck as I noticed that was requested on similar questions and the result is below.  I use my macbook for my job and this issue is seriously impeding my hours.  Any help you can offer is greatly appreciated!  BTW, it looks like my recent backup was not successful as it shows not enough disk space - is that correct?

Hardware Information: ⓘ

    MacBook Pro (13-inch, Mid 2012)

    [Technical Specifications] - [User Guide] - [Warranty & Service]

    MacBook Pro - model: MacBookPro9,2

    1 2.5 GHz Intel Core i5 (i5-3210M) CPU: 2-core

    4 GB RAM Upgradeable - [Instructions]

        BANK 0/DIMM0

            2 GB DDR3 1600 MHz ok

        BANK 1/DIMM0

            2 GB DDR3 1600 MHz ok

    Handoff/Airdrop2: supported

    Wireless:  en1: 802.11 a/b/g/n

    Battery: Health = Normal - Cycle count = 471

Video Information: ⓘ

    Intel HD Graphics 4000 - VRAM: 1024 MB

        Color LCD 1280 x 800

Disk Information: ⓘ

    HGST HTS725050A7E630 disk0: (500.11 GB) (Rotational)

    [Show SMART report]

        Macintosh HD (disk0s1 - Journaled HFS+) /  [Startup]: 499.25 GB (77.91 GB free)

        Recovery HD (disk0s2 - Journaled HFS+) /Volumes/Recovery HD  [Recovery]: 650 MB (96 MB free)

    OPTIARC DVD RW AD-5970H  ()

USB Information: ⓘ

     XHCI Root Hub SS Simulation

     EHCI Root Hub Simulation

         hub_device

            Apple Inc. FaceTime HD Camera (Built-in)

     XHCI Root Hub USB 2.0 Simulation

     EHCI Root Hub Simulation

         hub_device

             hub_device

                Apple Computer, Inc. IR Receiver

                Apple Inc. BRCM20702 Hub

                    Apple Inc. Bluetooth USB Host Controller

                Apple Inc. Apple Internal Keyboard / Trackpad

Thunderbolt Information: ⓘ

    Apple Inc. thunderbolt_bus

System Software: ⓘ

    OS X Mavericks 10.9.5 (13F1911) - Time since boot: about 5 days

Gatekeeper: ⓘ

    Mac App Store and identified developers

Kernel Extensions: ⓘ

        /System/Library/Extensions

    [loaded]    com.rim.driver.BlackBerryUSBDriverInt (0.0.93) [Lookup]

System Launch Agents: ⓘ

    [not loaded]    6 Apple tasks

    [loaded]    139 Apple tasks

    [running]    39 Apple tasks

System Launch Daemons: ⓘ

    [not loaded]    47 Apple tasks

    [loaded]    135 Apple tasks

    [running]    66 Apple tasks

Launch Agents: ⓘ

    [loaded]    com.google.keystone.agent.plist (Google, Inc. - installed 2017-07-10) [Lookup]

    [loaded]    com.oracle.java.Java-Updater.plist (? c73f1add fca95490 - installed 2016-02-08) [Lookup]

    [running]    com.rim.BBLaunchAgent.plist (? dcf2726d e6078bbd - installed 2015-02-04) [Lookup]

Launch Daemons: ⓘ

    [loaded]    com.adobe.fpsaud.plist (? 2afb3af7 4898e928 - installed 2017-08-29) [Lookup]

    [loaded]    com.google.keystone.daemon.plist (Google, Inc. - installed 2017-07-26) [Lookup]

    [loaded]    com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2016-01-29) [Lookup]

    [running]    com.rim.BBDaemon.plist (? 9f895e8a 3eefe945 - installed 2013-02-20) [Lookup]

User Launch Agents: ⓘ

    [loaded]    com.adobe.ARM.[...].plist (Adobe Systems, Inc. - installed 2017-08-28) [Lookup]

    [loaded]    com.citrixonline.GoToMeeting.G2MUpdate.plist (Citrix Online LLC - installed 2017-08-29) [Lookup]

    [loaded]    com.logmein.GoToMeeting.G2MUpdate.plist (Citrix Online LLC - installed 2017-09-26) [Lookup]

User Login Items: ⓘ

    iTunesHelper    Application (Apple, Inc. - installed 2017-08-30)

        (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

    AdobeResourceSynchronizer    Application - Hidden

        (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)

    Canon IJ Network Scanner Selector2    Application - Hidden

        (/Library/Printers/Canon/IJScanner/Utilities/Canon IJ Network Scanner Selector2.app)

    Photo Stream URL    SMLoginItem - Hidden (Apple, Inc. - installed 2014-02-27)

        (/Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app)

Internet Plug-ins: ⓘ

    FlashPlayer-10.6: 27.0.0.130 (installed 2017-09-12) [Lookup]

    QuickTime Plugin: 7.7.3 (installed 2016-07-27)

    AdobePDFViewerNPAPI: 11.0.22 (installed 2017-08-28) [Lookup]

    AdobePDFViewer: 11.0.22 (installed 2017-08-28) [Lookup]

    Flash Player: 27.0.0.130 (installed 2017-09-12) [Lookup]

    Default Browser: 537 (installed 2014-09-28)

    Silverlight: 5.1.41212.0 (installed 2016-05-11) [Lookup]

    JavaAppletPlugin: Java 8 Update 73 build 02 (installed 2017-09-24) Check version

3rd Party Preference Panes: ⓘ

    Flash Player (installed 2017-08-29) [Lookup]

    Java (installed 2016-02-08) [Lookup]

Time Machine: ⓘ

    Mobile backups: ON

    Auto backup: YES

    Volumes being backed up:

        Macintosh HD: Disk size: 499.25 GB Disk used: 421.34 GB

    Destinations:

        TOSHIBA EXT [Local]

        Total size: 999.86 GB

        Total number of backups: 7

        Oldest backup: 12/26/16, 1:31 PM

        Last backup: 9/27/17, 5:07 AM

        Size of backup disk: Too small

            Backup size 999.86 GB < (Disk used 421.34 GB X 3)

Top Processes by CPU: ⓘ

         3%       WindowServer

         3%       kernel_task

         1%       firefox

         1%       mdworker

         1%       mds

Top Processes by Memory: ⓘ

    1.77 GB       firefox

    509 MB        kernel_task

    48 MB         mds

    39 MB         Finder

    22 MB         WindowServer

Top Processes by Energy Use: ⓘ

      4.78    WindowServer

      1.10    BBLaunchAgent

      0.96    Google Chrome

      0.92    mds

Virtual Memory Information: ⓘ

    427 MB        Available RAM

    8 MB          Free RAM

    3.58 GB       Used RAM

    419 MB        Cached files

    2.57 GB       Swap Used

Software installs (last 30 days): ⓘ

    Adobe Flash Player:  (installed 2017-09-12)

    Install information may not be complete.

Diagnostics Events (last 3 days for minor events): ⓘ

    2017-10-04 13:39:41    Last shutdown cause: 3 - Hard shutdown

Hi,

If the computer is performing unusually slowly, though it isn't experiencing abnormally high CPU utilization, try resetting the SMC: https://support.apple.com/en-us/HT201295.

It appears you have too little RAM. To get a better picture of this, go to Utilities and open Activity Monitor > run for awhile as you normally would, with same apps open, browser tabs open, etc. > click on the Memory "tab" > click on Memory just underneath it > click as needed to bring the highest RAM usage to the top of the list > look to the bottom where it says Memory Pressure and Swap. If the Memory Pressure is up beyond green, then there is more Memory Pressure than is desirable. If there is any Swap Used, then the OS is out of RAM sometimes and is using the much slower HD as "RAM" and this greatly slows things down. (Posting a screen shot would be helpful.) It means you don't have enough RAM for the OS and apps to do what you want them to do. Depending on your Mac, you may be able to upgrade/increase your RAM.

Based on this screen shot, from following your advice, it would appear that you're correct and I don't have enough RAM.  Is it possible to clean things up or get rid of things to clear up space or is my only option to increase my RAM?

最后更新：2017-10-09 23:13:24

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