466      iPhone_iPad_Mac_apple

Need to clear iTunes account balance

I need to change the country of my iTunes account,

but I have to spend all my balance first, that's what the iTunes webpage told me

the remaining balance I've had is $0.04, which is impossible to spend

they told me to contact customer support https://expresslane.apple.com/GetproductgroupList.do?PRKEYS=PF4

but every time I open this page, it says

"We're sorry, our system are currently unavailable. Please try again in a few minutes or start over now."

I keep getting this message for a week now, it drives me crazy!!!

Don't tell me to buy a $0.99 App and use a credit card, I don't have it, and I don't want to.

All I wanna do is to get rid of the remaining balance I have, and change the country of my account.

If you are a Apple employee, please give this message to so-called "Customer Support", thank you!

There are no Apple employees here, only your fellow users.

The link above works fine for me, but try this one instead:

https://www.apple.com/emea/support/itunes/contact.html

Regards.

Thanks, the alternative link you posted works fine.

/There is a much simpler solution

you need to enter this site and manage your AplleID :

https://appleid.apple.com/

then choose manage your apple ID, enter your ID and password and sign in.

after that go to addresses, change the country and your info, and save the changes

sign out from itunes and sign back in , it will ask you to verify your payment info

verify it and enjoy ^_^

.

This does not work, I still cannot change the country.  This is a real problem for people that have moved countries, and no longer have a credit card in the previous country.  Unfortunately, Apple has left us no other option than to contact them.

Refer the article 1 - If you can’t change your iTunes Store country or region - Apple Support

Refer the article 2 - Payment methods you can use in the iTunes Store, App Store, and iBooks Store - Apple Support

Please i need to clear my iTunes balance cos I want to change country on my Apple .. Its really frustrating me

Contact iTunes Support and ask them to remove the balance

最后更新：2017-10-12 18:15:43

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