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Why is my credit card invalid whenever I try to...

Lately I've been having difficulties with downloading or updating apps,because whenever I try to do that,my credit card is declined.It says that I have a billing problem with a previous purchase,but the thing is, I didn't buy anything out of app store.What do I do?

I have tried everything,from inserting other credit card data to making new ID accounts.

Hey, costondoi,


Thanks for being part of the Apple Support Communities. From your post, I understand that you are receiving notification that your payment method has been declined when you attempt to make purchases. I'd be happy to help!


The following article would be my recommendation, going off the description of the situation you provided: If your payment method is declined, or you have a billing issue with a previous purchase in the iTunes Store - Apple Support.


If you continue to have trouble after utilizing that article, please reach out to Apple Support directly for additional assistance. You can do that here: Contact Apple Support.


Cheers.

最后更新：2017-10-19 12:44:18

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