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how do i uninstall MacKeeper or at least remove...

I accidentally installed MacKeeper on my MacBook Pro but stopped short of scanning for viruses and other malware. Now I'm bombarded with 'threat' messages (vocal and popups) that promise an invasion of computer bugs if I don't complete the scanning and removal processes. Reviews I'd read about MacKeeper were very uncomplimentary (useless app, expensive and ineffective, and so on) so I sought to remove/uninstall the application. Solutions found on Google were unsatisfactory so I sought the Apple community for advice but can't seem to find a fix. Apparently, I'm not the only user with this problem. Despite blocking popups and unselecting notification options in the MacKeeper preferences, I continue to get MacKeeper popups that query 2-4 times, "select scan for viruses", "update your MacKeeper for new versions", "do you really want to leave the MacKeeper page", and on and on. At best, irritating; at worst, these 'reminders' keep me from being productive. I need help!

Follow these directions:

https://www.macworld.com/article/2861435/how-to-uninstall-mackeeper-from-your-mac .html

Ciao.

Also:

Please review the options below to determine which method is best to deal with the Adware installed on your computer.

The Easy, safe, effective method: https://www.malwarebytes.org/antimalware/mac/

If you are comfortable doing manual file removals, use the Apple support document below. https://support.apple.com/en-us/HT203987

Also, read the articles below to better understand why it has happened and be more prepared for the next time there is an issue on your computer. https://discussions.apple.com/docs/DOC-7471

https://discussions.apple.com/docs/DOC-8071

https://www.thesafemac.com/tech-support-scam-pop-ups/

A

"MacKeeper" is a scam with only one useful feature: it deletes itself.

First, back up all data.

Note: These instructions apply to the version of the product that I downloaded and tested in early 2012. I can't be sure that they apply to other versions.

If you have incompletely removed MacKeeper—for example, by dragging the application to the Trash and immediately emptying—then you'll have to reinstall it and start over.

IMPORTANT: "MacKeeper" has what the developer calls an “encryption” feature. In my tests, I didn't try to verify what this feature really does. If you used it to “encrypt” any of your files, “decrypt” them before you uninstall, or (preferably) restore the files from backups made before they were “encrypted.” As the developer is not trustworthy, you should assume that the "decrypted" files are corrupt unless proven otherwise.

In the Finder, select

          Go ▹ Applications

from the menu bar, or press the key combination shift-command-A. The "MacKeeper" application is in the folder that opens. Quit it if it's running, then drag it to the Trash. You'll be prompted for your login password. Click the Uninstall MacKeeper button in the dialog that appears. All the other functional components of the software will be deleted. Restart the computer and empty the Trash.

☞ Quit MacKeeper before dragging it to the Trash.

☞ Let MacKeeper delete its other components before you empty the Trash.

☞ Don't try to drag MacKeeper from the Dock or the Launchpad to the Trash.

☞ Don't try to remove MacKeeper while running in safe mode.

B

You may have installed ad-injection malware ("adware").

Don't use any kind of "anti-virus" or "anti-malware" product on a Mac. There is never a need for it, and relying on it for protection makes you more vulnerable to attack, not less.

Some of the most common types of adware can be removed by following Apple's instructions. If those instructions don't work for you, or if you have trouble following them, see below.

This easy procedure will detect any kind of adware that I know of. Deactivating it is a separate, and even easier, procedure that doesn't involve downloading anything.

Some legitimate software is ad-supported and may display ads in its own windows or in a web browser while it's running. That's not malware and it may not show up. Also, some websites carry intrusive popup ads that may be mistaken for adware.

If none of your web browsers is working well enough to carry out these instructions, restart the computer in safe mode. That will disable the malware temporarily.

Step 1

Please triple-click the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination command-C:

~/Library/LaunchAgents

In the Finder, select

          Go ▹ Go to Folder...

from the menu bar and paste into the box that opens by pressing command-V. Press return. Either a folder named "LaunchAgents" will open, or you'll get a notice that the folder can't be found. If the folder isn't found, go to the next step.

If the folder does open, press the key combination command-2 to select list view, if it's not already selected. Please don't skip this step.

There should be a column in the Finder window headed Date Modified. Click that heading twice to sort the contents by date with the newest at the top. If necessary, enlarge the window so that all of the contents are showing.

Follow the instructions in this support article under the heading "Take a screenshot of a window." An image file with a name beginning in "Screen Shot" should be saved to the Desktop. Open the screenshot and make sure it's readable. If not, capture a smaller part of the screen showing only what needs to be shown.

Start a reply to this message. Drag the image file into the editing window to upload it. You can also include text in the reply.

Leave the folder open for now.

Step 2

Do as in Step 1 with this line:

/Library/LaunchAgents

The folder that may open will have the same name, but is not the same, as the one in Step 1. As in that step, the folder may not exist.

Step 3

Repeat with this line:

/Library/LaunchDaemons

This time the folder will be named "LaunchDaemons."

Step 4

Open the Safari preferences window and select the Extensions tab. If any extensions are listed, post a screenshot. If there are no extensions, or if you can't launch Safari, skip this step.

Step 5

If you use the Firefox or Chrome browser, open its extension list and do as in Step 4.

Ditto - is there an agency we can complain too?

最後更新：2017-10-17 03:09:23

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