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My mac mini is slow

EtreCheck version: 3.4.4 (448)

Report generated 2017-09-15 10:38:15

Download EtreCheck from https://etrecheck.com

Runtime: 9:50

Performance: Below Average

 

Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

 

Problem: Computer is too slow

 

Hardware Information: ⓘ

    Mac mini (Late 2014)

    [Technical Specifications] - [User Guide] - [Warranty & Service]

    Mac mini - model: Macmini7,1

    1 1.4 GHz Intel Core i5 (i5-4260U) CPU: 2-core

    4 GB RAM Not upgradeable

        BANK 0/DIMM0

            2 GB DDR3 1600 MHz ok

        BANK 1/DIMM0

            2 GB DDR3 1600 MHz ok

    Handoff/Airdrop2: supported

    Wireless:  en1: 802.11 a/b/g/n/ac

    iCloud Quota: 522 MB available

    iCloud Status: 1805 pending files

 

Video Information: ⓘ

    Intel HD Graphics 5000 - VRAM: 1536 MB

        DELL P190S 1280 x 1024 @ 60 Hz

 

Disk Information: ⓘ

    APPLE HDD HTS545050A7E362 disk0: (500.11 GB) (Rotational)

    [Show SMART report]

        EFI (disk0s1 - MS-DOS FAT32) <not mounted>  [EFI]: 210 MB

        Macintosh HD (disk0s2 - Journaled HFS+) /  [Startup]: 249.98 GB (154.82 GB free)

        Recovery HD (disk0s3 - Journaled HFS+) <not mounted>  [Recovery]: 650 MB

        DATAPART (disk0s4 - Journaled HFS+) /Volumes/DATAPART : 249.13 GB (98.99 GB free)

 

USB Information: ⓘ

     USB30Bus

        DELL Dell QuietKey Keyboard

        PixArt USB Optical Mouse

        Apple, Inc. IR Receiver

        Apple Inc. BRCM20702 Hub

            Apple Inc. Bluetooth USB Host Controller

 

Thunderbolt Information: ⓘ

    Apple Inc. thunderbolt_bus

 

System Software: ⓘ

    macOS Sierra  10.12.6 (16G29) - Time since boot: less than an hour

 

Gatekeeper: ⓘ

    Mac App Store and identified developers

 

Kernel Extensions: ⓘ

        /Library/Application Support/Kaspersky Lab/KAV/Bases/Cache

    [loaded]    com.kaspersky.kext.kimul (46) [Lookup]

    [loaded]    com.kaspersky.kext.mark.1.0.6 (1.0.6 - SDK 10.9) [Lookup]

 

        /Library/Extensions

    [loaded]    com.Apowersoft.driver.AudioDevice (1.6.7 - SDK 10.11) [Lookup]

    [loaded]    com.intel.kext.intelhaxm (6.0.5 - SDK 10.9) [Lookup]

    [loaded]    com.kaspersky.kext.klif (3.5.2a8) [Lookup]

    [loaded]    com.kaspersky.nke (2.1.0) [Lookup]

 

System Launch Agents: ⓘ

    [not loaded]    6 Apple tasks

    [loaded]    183 Apple tasks

    [running]    93 Apple tasks

 

System Launch Daemons: ⓘ

    [not loaded]    40 Apple tasks

    [loaded]    179 Apple tasks

    [running]    98 Apple tasks

 

Launch Agents: ⓘ

    [failed]    com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2017-01-11) [Lookup]

    [loaded]    com.google.keystone.agent.plist (Google, Inc. - installed 2017-07-10) [Lookup]

    [failed]    com.kaspersky.kav.gui.plist (Kaspersky Lab UK Limited - installed 2017-09-15) [Lookup]

    [loaded]    com.oracle.java.Java-Updater.plist (? 77137a1d 72ac4dde - installed 2017-09-13) [Lookup]

 

Launch Daemons: ⓘ

    [loaded]    com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-01-11) [Lookup]

    [loaded]    com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-01-11) [Lookup]

    [loaded]    com.google.keystone.daemon.plist (Google, Inc. - installed 2017-07-27) [Lookup]

    [loaded]    com.intel.haxm.plist (Shell Script 42f307e7 - installed 2016-11-17) [Lookup]

    [running]    com.kaspersky.kav.plist (Kaspersky Lab UK Limited - installed 2017-09-15) [Lookup]

    [not loaded]    com.kaspersky.klnagent.plist (? 0 ? - installed 2017-02-27) [Lookup]

    [loaded]    com.macpaw.CleanMyMac3.Agent.plist (MacPaw Inc. - installed 2017-08-16) [Lookup]

    [loaded]    com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2017-09-09) [Lookup]

 

User Launch Agents: ⓘ

    [loaded]    com.macpaw.CleanMyMac3.Scheduler.plist (MacPaw Inc. - installed 2017-09-11) [Lookup]

 

Internet Plug-ins: ⓘ

    QuickTime Plugin: Unknown (installed 2017-07-15)

    JavaAppletPlugin: Java 8 Update 144 build 01 (installed 2017-09-13) Check version

 

3rd Party Preference Panes: ⓘ

    Java (installed 2017-09-13) [Lookup]

 

Time Machine: ⓘ

    Time Machine not configured!

 

Top Processes by CPU: ⓘ

         2%   kernel_task

         1%   kav

         1%   klnagent

         0%   sysmond

         0%   com.apple.WebKit.WebContent

 

Top Processes by Memory: ⓘ

    471 MB    kernel_task

    224 MB    kav

    138 MB    com.apple.WebKit.WebContent

    136 MB    com.apple.WebKit.WebContent

    108 MB    WindowServer

 

Top Processes by Network Use: ⓘ

    Input     Output    Process name

    1 MB      42 KB     kav

    98 KB     75 KB     mDNSResponder

    15 KB     18 KB     apsd

    19 KB     4 KB      netbiosd

    2 KB      0 B       launchd

 

Top Processes by Energy Use: ⓘ

      2.72 klnagent

      2.06 kav

      1.70 com.apple.WebKit.WebContent

      0.68 WindowServer

      0.58 Safari

 

Virtual Memory Information: ⓘ

    1.29 GB   Available RAM

    78 MB     Free RAM

    2.71 GB   Used RAM

    1.21 GB   Cached files

    1 MB      Swap Used

 

Software installs: ⓘ

    CotEditor: 3.2.1 (installed 2017-09-04)

    Mono Framework:  (installed 2017-09-09)

    JDK 8 Update 101:  (installed 2017-09-09)

    Xamarin.Android 7.4.0:  (installed 2017-09-09)

    Xamarin.iOS:  (installed 2017-09-09)

    Xamarin.Mac:  (installed 2017-09-09)

    Intel(R) Hardware Accelerated Execution Manager:  (installed 2017-09-09)

    Xamarin Profiler 1.5.5:  (installed 2017-09-09)

    Xamarin Interactive 1.2.2:  (installed 2017-09-09)

    Java 8 Update 144:  (installed 2017-09-13)

    Adobe Acrobat Reader DC (15.020.20042):  (installed 2037-01-01)

 

    Install information may not be complete.

 

Diagnostics Information: ⓘ

    2017-09-13 12:45:22    com.apple.CoreSimulator.CoreSimulatorService Crash [Open]

        Cause:        *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'SimStreamProcessorServices experienced an unrecoverable error: Error Domain=NSPOSIXErrorDomain Code=53 "Software caused connection abort" UserInfo={object=<FXPCRemoteProxy: 0x60000008b630>}'

        abort() called

        terminating with uncaught exception of type NSException

    2017-09-13 10:12:28    Xcode-beta.app Hang [Open]

    2017-09-13 09:49:56    com.apple.WebKit.WebContent High CPU use [Open] [Details]

    2017-09-12 15:00:26    Install macOS Sierra.app Hang [Open]

Please uninstall all third-party software especially anti-malware software. Boot into Safe Mode then boot normally. Finally, run through these:

 

Possible Fixes for El Capitan or Later

You should try each, one at a time, then test to see if the problem is fixed before going on to the next.

 

    Be sure to backup your files before proceeding if possible.

 

  1. Resetting your Mac’s PRAM and NVRAM
  2. Reset the System Management Controller (SMC)
  3. Start the computer in Safe Mode, then restart normally. This is slower than a standard startup.
  4. Repair the disk by booting the from the Recovery HD. Immediately after the chime hold down the Command and R keys until the Utility Menu appears. Choose Disk Utility and click on the Continue button. Select the indented (usually, Macintosh HD) volume entry from the side list.  Click on the First Aid button in the toolbar. Wait for the Done button to appear. Quit Disk Utility and return to the Utility Menu. Restart the computer from the Apple Menu.
  5. Create a New User Account Open Users & Groups preferences. Click on the lock icon and enter your Admin password when prompted. On the left under Current User click on the Add [+] button below Login Options. Setup a new Admin user account. Upon completion log out of your current account then log into the new account. If your problems cease, then consider switching to the new account and transferring your files to it - Transferring files from one User Account to another.
  6. Install Combo Updater Download 10.12.6 Combo Update and install.
  7. Reinstall OS X by booting from the Recovery HD using the Command and R keys. When the Utility Menu appears select Reinstall OS X then click on the Continue button.
  8. Erase and Install OS X Restart the computer. Immediately after the chime hold down the Command and R keys until the Apple logo appears. When the Utility Menu appears:
  1. Select Disk Utility from the Utility Menu and click on Continue button.
  2. When Disk Utility loads select the drive (out-dented entry) from the Device list.
  3. Click on the Erase icon in Disk Utility's toolbar. A panel will drop down.
  4. Set the Format type to Mac OS Extended (Journaled.)
  5. Click on the Apply button, then wait for the Done button to activate and click on it.
  6. Quit Disk Utility and return to the Utility Menu.
  7. Select Install OS X and click on the Continue button.

 

When the computer appears to be running properly then one at a time restore your required third-party software from scratch. Be sure you have versions compatible with Sierra. Do not install any anti-malware software since it is not needed.

 

I none of the above helps, then most likely you have a failed disk drive. Have it replaced along with the short ribbon cable running from the drive to the motherboard.

Thank u Kappy for quick replay. I Will follow your suggestions.

I had the same problem.  I had to backup my data and erase the hard disk and reinstall the OS.  It runs very fast now.  My EtreCheck report went from poor to excellent after doing this.

最后更新：2017-09-21 23:31:44

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