Removal of virus!

Gatekeeper: i
Mac App Store and identified developers

Possible adware: i

Adware: /Library/LaunchDaemons/com.MySoftUpdate.agent.plist Unknown file: /Library/LaunchDaemons/com.OptiBuy.agent.plist

/Applications/OptiBuy/OptiBuy -guid C1MJ24HDDTY3 -source upd- 1720 -brand OptiBuy -dt 1495475878 -home /var/root -tracking_url http:/events.optibuymac.com

2 possible adware files found. [Remove/Report]

System Launch Agents: i

[not loaded] 5 Apple tasks [loaded] 145 Apple tasks [running] 62 Apple tasks

System Launch Daemons: i

[not loaded] 47 Apple tasks [loaded] 136 Apple tasks [running] 79 Apple tasks

Launch Agents: i

[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-03- 28) [Lookup]

[not loaded] com.oracle.java.Java-Updater.plist (Unknown - installed (null)) [Lookup]

[running] net.pulsesecure.pulsetray.plist (Unknown - installed 2016-10-02) [Lookup]

Launch Daemons: i

[failed] com.MySoftUpdate.agent.plist (Unknown - installed 2017-01-31) Adware! [Remove/Report]

/Applications/MySoftUpdate/MySoftUpdate

 

 

[running]

[Lookup] [loaded]

[loaded] com.microsoft.office.licensing.helper.plist (Unknown - installed 2011-03-10) [Lookup]

[not loaded] com.oracle.java.Helper-Tool.plist (Unknown - installed (null))

 

 

com.OptiBuy.agent.plist (Unknown - installed 2017-05-22)

com.adobe.fpsaud.plist (Unknown - installed 2017-04-26)

com.google.keystone.daemon.plist (Google, Inc. - installed 2017- 04-17) [Lookup]

 

 

[Lookup] [loaded]

 

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Suggest clicking on the [Remove/Report]

in the EtreCheck report

 

Also, it is helpful if you post the entire report.

Click on the EtreCheck box indicated and select Copy to Clipboard, then paste it in a reply to this thread, preferable after you have removed the Adware

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Remove OptiBuy anti-virus as these products have been found to cause more problems than they purport to fix. If you need proof of this it's clear in the report your system is infected with Adware and this product did nothing.

 

If you are downloading products like Viber from Softpedia, Cnet, etc these are likely spawning pools of the infections you currently see.

 

you may also run malwarebytes for Mac as a secondary "search n' destroy" for adware/malware.

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Thank BobHarris. I had a similar problem with annoying pop-up ads powered by OptiBuy. I downloaded EtreCheck, ran it, got the same warnings as the report above. I clicked "Remove" and removed all the suspicious files. Now the pop-ups are gone. So relieved!

 

As a side note, I have a free version of Bitdefender Virus Scanner which I had also run, but it failed to identify OptiBuy as malware.

 

Thanks for the help!

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I'd uninstall BitDefender. Virus scanners on Macs cause more problems than solutions. Currently, there are no Mac viruses.

 

Bitdefender uninstall

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Thank you so much everyone!!

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Eric Root wrote:

 

Currently, there are no Mac viruses.

 

99.99% of those asking about A-V here do not understand the difference between a virus, its technical meaning, and malware--when they think virus they mean malware--and almost any A-V intended for use on a Mac, worthless or not, or just badly implemented, includes definitions for Mac malware.

 

I've been seeing this for years and it still boggles the mind when I see it. Why is it so difficult to get most people who reply to A-V questions here to differentiate between viruses and malware, and to stop replying reflexively that A-V (Anti-Virus) is not needed because there are no viruses for OS X? There may or may not be good reasons for not using A-V on a Mac, but this is not one of them.

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Because most AV apps foul up Mac OS and report false positives.

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Read again. That has absolutely nothing to do with what I was saying: I wasn't beginning to enter into that discussion. What I wrote pertained only to the totally specious argument often put forth here that there is no need to run A-V, Anti-Virus, on a Mac because there are no viruses for OS X.

 

Could you not even tell that that was what I was talking about? Is it that as soon as you see anything to do with the topic A-V you have a ready-made, canned answer, and are blind to what is actually being said?

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Hi do these steps to remove popup ads that show in safari

 

1. Force Quit Safari

2. Reopen safari while holding down shift

3. Delete safari history

4. Test if the issue is resolved on known good websites

Success

 

also i recommend a scan with www.malwarebytes.com

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There are no viruses that directly affect the Mac OS, and there has yet to be one. The only virus to ever exist (Flashback) was an exploited flaw in Java that allowed a Mac to be infected in a very virus like manner by using Java as an end-around onto the system. If you had Java enabled for your web browser and visited an infected site, Flashback would install itself without any user intervention. Exactly as a virus behaves. It is long since patched against and dead.

 

I can't tell for sure from how you wrote this sentence what exactly it is you mean:

to differentiate between viruses and malware

There is no difference in that statement since malware is not a specific type of infection. It's a blanket statement for anything you don't want on your computer - malicious software. So malware refers to any of the following:

 

virus

Trojan

adware

worm

 

AV software is provably useless. You cannot protect against something that has yet to exist. There are hundreds of situations on these forums alone (including this topic) where the AV software very visibly proved how utterly useless it is. Didn't matter that it was running. The user's system got adware installed anyway. Why? Because there is no AV (more accurately) anti-malware app that can stop the user from choosing to install software. It may warn you if it recognizes what you're trying to install, but that happens less than .00001% of the time.

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WZZZ wrote:

 

... What I wrote pertained only to the totally specious argument often put forth here that there is no need to run A-V, Anti-Virus, on a Mac because there are no viruses for OS X.

It's hardly specious, the contrary has been proven repeatedly. When 3rd party Mac AV products stop interfering with OS X and actually offer some proven protection for Mac for something that has not come into existence at this time in the wild or at the very least defend against adware and malware which they seem to ignore that may change. in the interim If you want to promote this agenda here don't be surprised if we dismiss with the empiric evidence to date to support otherwise.

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Kurt, not willing to enter the usual into A-V worthless or not discussion. What I will say is that I do run an A-V which, in my albeit limited testing, did stop an adware installer in its tracks--an installer that I knowingly, deliberately installed for testing purposes. Its usefulness for other kinds of infections may be far more limited. I'm quite aware of the limitations of any A-V.

 

I simply wanted to point out that almost anyone who visits this site asking about virus removal is generally asking about some kind of malware infection--not virus, qua virus, and that telling such people that there are no viruses for Macs will, lacking any further explanation or nuance, lead to the misleading impression that there is no possibility of a Mac becoming infected with adware, trojan, backdoor, rootkit, ransomware, you name it.

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最后更新：2017-08-23 07:54:18

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