641 iPhone_iPad_Mac_apple

Remove Malwarebytes

I am looking to get rid of Malwarebytes as you can see from the EtraCheck and contacted Malwarebytes support and they told me to download it again and them after that go to remove packages did that and still see Malwarebytes on here. Anyone else knows to how to get rid of this I cannot find any files on them in my system. I tried EasyFind and Find any File and dlelted them all then restarted and they were gone but still shows up on here and eating my memory but do not see it in Acitvity Monitor? I have Dr Cleaner as a app to monitor the memory and clean it up as well works great until I downloaded this stupid Malwarebytes I need help to remove it and will screen shot you the EtraCheck report as well as Dr Cleaner version I am using. Please help me get rid of this its causing me to get a black screnn before login screen comes up after last nigth shut down. And shut it down memory was going in the 72% area I was scared. I need screen shot and step by step to fix all this mess. Thank you all for your help.

it would not let me screen shot this,

EtreCheck version: 3.4.4 (448)

Report generated 2017-09-03 22:44:11

Download EtreCheck from https://etrecheck.com

Runtime: 4:11

Performance: Good

Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

Problem: No problem - just checking

Hardware Information: ⓘ

iMac (21.5-inch, Late 2012)

[Technical Specifications] - [User Guide] - [Warranty & Service]

iMac - model: iMac13,1

1 2.7 GHz Intel Core i5 (i5-3330S) CPU: 4-core

8 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

4 GB DDR3 1600 MHz ok

BANK 1/DIMM0

4 GB DDR3 1600 MHz ok

Handoff/Airdrop2: supported

Wireless: en1: Unknown

Video Information: ⓘ

NVIDIA GeForce GT 640M - VRAM: 512 MB

iMac 1920 x 1080

Disk Information: ⓘ

APPLE HDD HTS541010A9E662 disk0: (1 TB) (Rotational)

[Show SMART report]

EFI (disk0s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB

Macintosh HD (disk0s2 - Journaled HFS+) / [Startup]: 999.35 GB (845.06 GB free)

Recovery HD (disk0s3 - Journaled HFS+) <not mounted> [Recovery]: 650 MB

USB Information: ⓘ

USB20Bus

hub_device

Apple Inc. FaceTime HD Camera (Built-in)

USB20Bus

hub_device

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

USB30Bus

Apple Inc. MacBook Air SuperDrive

Thunderbolt Information: ⓘ

Apple Inc. thunderbolt_bus

System Software: ⓘ

macOS Sierra 10.12.6 (16G29) - Time since boot: less than an hour

Configuration files: ⓘ

/etc/sysctl.conf - File exists but not expected

Gatekeeper: ⓘ

Mac App Store and identified developers

Kernel Extensions: ⓘ

/System/Library/Extensions

[loaded] com.f-secure.kext.fsauth (0.5.0) [Lookup]

[not loaded] com.wdc.driver.1394.64.10.9 (1.0.1 - SDK 10.9) [Lookup]

[not loaded] com.wdc.driver.USB.64.10.9 (1.0.1 - SDK 10.9) [Lookup]

System Launch Agents: ⓘ

[failed] com.apple.cloudd.plist (Apple, Inc. - installed 2017-07-15)

[not loaded] 7 Apple tasks

[loaded] 183 Apple tasks

[running] 91 Apple tasks

System Launch Daemons: ⓘ

[not loaded] 41 Apple tasks

[loaded] 178 Apple tasks

[running] 99 Apple tasks

Launch Agents: ⓘ

[not loaded] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2017-04-13) [Lookup]

[loaded] com.f-secure.relauncher.plist (Shell Script 828eee6e - installed 2015-10-02) [Lookup]

[loaded] com.f-secure.trasher.plist (? db9f591e afc98041 - installed 2015-10-02) [Lookup]

[loaded] com.oracle.java.Java-Updater.plist (? 15844d0d 72ac4dde - installed 2017-08-29) [Lookup]

Launch Daemons: ⓘ

[loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-04-13) [Lookup]

[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-04-13) [Lookup]

[loaded] com.adobe.fpsaud.plist (? 2afb3af7 85012398 - installed 2017-07-24) [Lookup]

[loaded] com.f-secure.fsavd-suppressor.plist (Shell Script 8abefaf6 - installed 2015-10-02) [Lookup]

[loaded] com.f-secure.fsavd.dbhelper.plist (? 4eb45576 b59a8ee6 - installed 2015-10-02) [Lookup]

[running] com.f-secure.fsavd.plist (? 83489b0e acc0d4f6 - installed 2015-10-02) [Lookup]

[loaded] com.f-secure.fsmac.firewall.plist (? 1bf81563 1e7f70cf - installed 2015-10-02) [Lookup]

[loaded] com.f-secure.fsmac.fsupdated_guts2.plist (Shell Script 9d885777 - installed 2015-10-02) [Lookup]

[loaded] com.f-secure.fsmac.guts2downloader.plist (? bb54cf35 fcf0d813 - installed 2015-10-02) [Lookup]

[loaded] com.f-secure.fsmac.licensetool.plist (? 38629c09 2fae80c7 - installed 2015-10-02) [Lookup]

[running] com.f-secure.orspclient.plist (Shell Script 4d2e8df8 - installed 2015-10-02) [Lookup]

[loaded] com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2017-07-22) [Lookup]

User Login Items: ⓘ

iTunesHelper Application - Hidden (Apple, Inc. - installed 2017-07-19)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Charter Security Suite Application

(/Applications/Charter Security Suite/F-Secure Mac Protection.app)

Internet Plug-ins: ⓘ

Flip4Mac WMV Plugin: 3.3.0.9 (installed 2014-07-24) [Lookup]

FlashPlayer-10.6: 26.0.0.151 (installed 2017-08-29) [Lookup]

QuickTime Plugin: 7.7.3 (installed 2017-07-19)

AdobePDFViewerNPAPI: 17.012.20098 (installed 2017-08-29) [Lookup]

AdobePDFViewer: 17.012.20098 (installed 2017-08-29) [Lookup]

Flash Player: 26.0.0.151 (installed 2017-08-29) [Lookup]

Silverlight: 5.1.50428.0 (installed 2016-07-09) [Lookup]

DirectorShockwave: 12.2.5r195 (installed 2016-09-01) [Lookup]

JavaAppletPlugin: Java 8 Update 144 build 01 (installed 2017-08-29) Check version

User internet Plug-ins: ⓘ

CitrixOnlineWebDeploymentPlugin: 1.0.105 (installed 2013-04-25) [Lookup]

Google Earth Web Plug-in: 7.1 (installed 2013-10-07) [Lookup]

Safari Extensions: ⓘ

[enabled] Browsing protection - F-Secure - https://www.f-secure.com (installed 2015-10-07)

[enabled] Ghostery - GHOSTERY, Inc. - https://www.ghostery.com/ (installed 2017-06-11)

[enabled] DuckDuckGo - DuckDuckGo - https://duckduckgo.com (installed 2017-08-21)

[not loaded] 1-ClickWeather - TWCi - https://www.weather.com/ (installed 2015-07-10)

3rd Party Preference Panes: ⓘ

Safe Anywhere Mac Settings (installed 2017-06-21) [Lookup]

Flash Player (installed 2017-07-24) [Lookup]

FUSE for OS X (OSXFUSE) (installed 2013-11-12) [Lookup]

Java (installed 2017-08-29) [Lookup]

Time Machine: ⓘ

Skip System Files: NO

Mobile backups: OFF

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 999.35 GB Disk used: 154.29 GB

Destinations:

My Passport for Mac [Local]

Total size: 1.00 TB

Total number of backups: 27

Oldest backup: 10/19/14, 8:05 PM

Last backup: 8/1/17, 4:42 PM

Size of backup disk: Adequate

Backup size 1.00 TB > (Disk used 154.29 GB X 3)

Top Processes by CPU: ⓘ

5% mdworker

2% WindowServer

2% fsavd

1% trustd

Top Processes by Memory: ⓘ

838 MB kernel_task

289 MB helpd

106 MB Finder

71 MB NotificationCenter

70 MB DrCleaner

Top Processes by Network Use: ⓘ

Input Output Process name

9 KB 11 KB apsd

7 KB 6 KB mDNSResponder

528 B 528 B ntpd

522 B 354 B netbiosd

Top Processes by Energy Use: ⓘ

4.00 WindowServer

0.66 fsavd

0.30 sandboxd

0.10 DrCleaner

Virtual Memory Information: ⓘ

4.13 GB Available RAM

3.08 GB Free RAM

3.87 GB Used RAM

1.05 GB Cached files

128 MB Swap Used

Software installs: ⓘ

Adobe Acrobat Reader DC (17.012.20093): (installed 2017-08-09)

Adobe Shockwave Player 12.2: (installed 2017-08-09)

Java 8 Update 144: (installed 2017-08-09)

Adobe Flash Player: (installed 2017-08-09)

Adobe Flash Player: (installed 2017-08-10)

Adobe Shockwave Player 12.2: (installed 2017-08-10)

Adobe Flash Player: (installed 2017-08-10)

Adobe Shockwave Player 12.2: (installed 2017-08-10)

Java 8 Update 144: (installed 2017-08-10)

Adobe Acrobat Reader DC (17.012.20095): (installed 2017-08-12)

Malwarebytes for Mac: (installed 2017-08-23)

"Malwarebytes for Mac Uninstaller": (installed 2017-08-24)

GIPHY CAPTURE: 3.7 (installed 2017-08-28)

"Malwarebytes for Mac Uninstaller": (installed 2017-08-29)

Adobe Acrobat Reader DC (17.012.20098): (installed 2017-08-29)

Java 8 Update 144: (installed 2017-08-29)

Adobe Shockwave Player 12.2: (installed 2017-08-29)

Adobe Flash Player: (installed 2017-08-29)

Malwarebytes for Mac: (installed 2017-08-31)

"Malwarebytes for Mac Uninstaller": (installed 2017-08-31)

"Malwarebytes for Mac Uninstaller": (installed 2017-09-01)

"Malwarebytes for Mac Uninstaller": (installed 2017-09-02)

Install information may not be complete.

Diagnostics Information: ⓘ

2017-09-03 22:40:13 cloudd Crash [Open] [Details]

Cause: *** Terminating app due to uncaught exception 'NSGenericException', reason: 'Failed to step (6922): "select apsEnvironment, isApplication, isCKSystemService, canMasquerade, canSetEnvironment, allowCustomAccounts, canAccessProtectionData, canSetDeviceIdentifier, hasAccessDuringBuddy, hasLightweightPCS, hasTCCAuthorization, allowsPowerNapScheduling, isOOPUI, allowsParticipantPII, displaysSystemAcceptPrompt, appIdentifier, clientPrefix from AppBundle where appBundleIdentifier = ? AND sourceAppBundleIdentifier = ?" - errcode:1b0a, msg:"disk I/O error", size: (null), path:/Users/USER/Library/Caches/*/CloudKitMetadata, fs:(null)/(null)'

abort() called

terminating with uncaught exception of type NSException

2017-09-03 18:33:40 Firefox.app High CPU use [Open] [Details]

2017-09-03 16:52:25 Find Any File.app High CPU use [Open] [Details]

2017-09-03 11:24:40 Safari.app Hang [Open]

2017-09-01 08:53:01 com.apple.WebKit.WebContent High CPU use [Open] [Details]

I think you are doing things in the reverse order that they should be done.

There is no need to remove MalwareBytes. It is a harmless tool which you should keep. It is a good way to remove adware from your Mac.

On the other hand Dr. Cleaner is a piece of junk which you should remove from your Mac.

The complete design of Dr. Cleaner is the exact reverse of what macOS is attempting to do. So in effect when you have Dr. Cleaner installed everything it does is undone by macOS. They both end up fighting each other.

I also recommend that you uninstall F-Secure. It is worthless on a Mac.

Dr Cleaner uninstall

Malwarebytes uninstall

最后更新：2017-09-04 11:30:26

Remove Malwarebytes

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