71      iPhone_iPad_Mac_apple

Cant download apps because Itunes keeps asking ...

Everytime I try to download an App, it says I have to verify my account information to continue. I have tried verifing, reentering, changing credit card, and changing shipping address. Everytime I input my credit card info and press enter it gos back to account info screen and say to call support. When I call support, the tell me that It might be something with shipping address. No help AT ALL. Does anyone know a work around for this?

Hi cantujoe,

Try signing out of the iTunes & App Stores and back in again:

Settings>iTunes & App Stores>click on your Apple ID, click on Sign Out

Then:

Settings>iTunes & App Stores>type in your Apple ID and password, and then click on Sign In

See if that clears up your issue.

Cheers,

GB

Thank You for they reply, but that didnt help either. It still will not let me verify account info. I tryed to just use paypal instead of a credit card but that didnt work either, I even tryed to set up another account but it would not take. I am at a loss.

I am having the same issue. Has anyone found a fix for this yet?

Every time it asks for verification, it's like all my address information, plus my card security code, has been purged from the system, and I have to re-enter it.

ATTEMPTED FIXES:

- I signed out of my Apple ID on all devices (2x Macs, 1x iPad, 1x iPhone) and re-signed back in on all of them, that did not solve it. Within 24 hours, it was asking for verification again.

- I tried dissassociating all devices and computers from my Apple ID, changed the password, and re-logged back in on each device. Yet within 24 hours, it's asking me to verify my payment information yet again.

- I tried changing to a different credit card, still no luck. Same issue continues within 24 hours.

- I tried changing to a different credit card that had a different billing address, still no luck. Same issue continues within 24 hours.

This is SO FRUSTRATING and I am at a loss for what to do. Apple's Support has been useless so far. Every time I try to make a Genius Bar appointment, they tell me to re-enter the information and then of course it works, and despite me trying to explain to them that of course it works now, but just wait until tomorrow, it will be asking for it again, they just give me the same canned responses and treat me like I'm technologically-challenged or something.

Anyone figured out what's going on?

And you are clicking on the verification email sent and following the instructions on it?

GB

try these:

1. use updated itunes

2. sign out itunes

3. clear / reset safari or your browsers

4. restart

5. sign back in

6. for your iOS devices power off the device

7. reset settings

I Had the same problem.... Turns out, they were trying to charge me charges for in-app purchases that were denied by my debit card. (I only keep a small amount on that card for iTunes/App Store) For whatever reason, they do not immediately charge your credit/debit card when you make an in app purchase... Usually there are two or three at a time charged. However, as you've been credited for in app purchases that are denied by your card, you get this message, which then prevents you from doing any updating or downloading until you give them a payment method that has $$ available to pay the past balance. It's frustrating...  If they'd run the charges immediately they'd not have this issue and we'd not get frustrated.....

Did the problem go away after they deduct the money ??

OR what shall i do ?  I have the same problem

I Have this same problem and I keep trying to update my apps on my iPad but it tells me to verify my account information and i put my card information even used a different card but it says that it doesn't match my bank records but I've used both of them before help me how do I fix this

Make sure you are using a card that is not expired. Also, make sure you are typing in the CCV code correctly.

Go into iTunes on your Computer and click on your name, then on Account Info

Click on Edit Payment Type and make sure that you type in the correct CCV code

After you have done this, on your iPad, sign out of the iTunes & App Store, and then back in again: Settings>iTunes & App Store, click on your ID, then sign out, then sign back in again.

Cheers,

GB

1. On the Home screen, tap Settings.
2. Tap iTunes & App Store.
3. Tap your Apple ID.
4. Tap View Apple ID. You might need to sign in.
   
5. Tap Payment Information. If you're using Family Sharing, you might not see Payment Information. Tap Family Sharing to see your family organizer's Apple ID.
6. Change or remove your information. To remove your payment method, select None.
   See what to do if you don't see None or can't select it.
   
7. Tap Done.

After you change your payment information, the iTunes Store places a temporary authorization hold on your credit card to verify your updated account information.

Has anyone found a solution to this problem???? I've had the same issue for a long time and I'm extremely frustrated. I've never bought any apps or anything so "not paying" is not the problem. I've tried all the suggestions above and more. Nothing works.

I am having the same problem.  Family organizer has verified payment information for the account, but the iPad wont verify.  The iPad is my daughter's and we just replaced and restored it, but we cannot get it to accept the verification and we can no longer purchase apps for her iPad.  We literally have tens of thousands of dollars invested in Apple products, movies and apps.  And now apple has slammed the door on us purchasing any more.  Can you imagine any other company treating a good paying customer the same way???  Please tell me apple cares enough to fix this.

omg, I`ve been trying to download apps for days and it kept asking me to log in again and again, no changes. When I removed the credit card information to none it worked! Now everything`s normal. Thank you so much!!

none of these suggestions have helped me. my issue is within iTunes itself. no matter how many times i delete my payment type, i continue to get the red box that indicates, "You must verify your payment information before you can make purchases." I can't download anything on anything at this point.

最后更新：2017-09-05 22:17:46

  上一篇： Cant compose an Email in Gmail.  Edit befo...

  下一篇： Accidently changed my app store