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Lost data from Apple Watch 2 after pw issue and...


I have an Apple Watch 2.

Over the weekend the watch was recording my activity data as normal but I had had to reset my password and then it was no longer contacting the Activity or Health Apps - seemingly it had un-paired from iPhone 5SE.

 

So the data kept recording daily on my watch, but was not uploaded onto my iPhone.

 

The only way I could see (from discussion posts) was to un-pair and re-pair my watch.  It is now working OK except that I have no activity data from Saturday-Monday.  I can't help but think this data must be "somewhere".

 

Can anyone please help me get this missing data back?

Hi

 

I'm afraid that, as the data was not synced to your iPhone before you unpaired your Apple Watch, it will not be possible to recover that data.

 

For future reference, it can be normal for your Apple Watch to become disconnected from your iPhone under certain circumstances, such as when they are taken out of Bluetooth range of each other. If they do not reconnect automatically, follow the steps here:

 

Thanks for your response.

I was unable to sync to my iPhone though - should I have done something different to unpair/re-pair my phone to get them to sync again?

I am aware that Bluetooth being off or out of range will mean there is no sync.  This was not the case here.

According to the link you shared, the next step would be to unpair/re-pair.  It seems a real shame that this data is lost.

 

Is it possible to manually add activity to the Health app?

You're welcome!

 

If your devices become disconnected and the preceding steps in the support article do not help, then unpairing and re-pairing is the correct next step:

 

 

Workouts and other data can be added to the Health app manually.

 

For example, to add workout data to the Health app manually:

 

  • On your iPhone, in the Health app (red heart on a white background), go to: Health Data (tab) > Activity > Workouts > tap the "+" sign (upper-right) > enter data as desired.

 

Data for other metrics can also be added manually in the same way.

最後更新：2017-08-29 20:29:35

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