147      iPhone_iPad_Mac_apple

Lost iCloud email address and password.. Help!

If I forgot my iCloud email address and password, which are different from my Apple ID, is there any way to retrieve it?  I've looked everywhere thoughout the discussion boards and cannot find an answer.  My phone had reset and is asking me to use only my @iCloud.com ID to restore all of the data and I cannot remember what it is, thus I cannot reactivate my phone.  Does anyone know if there is any way to have this email and password sent to a different email?  Again this is not my normal Apple ID which I use for iTunes and such, it is my iCloud account.  If anyone has any idea how to help me I would greatly appreciate it!!

You can try to find your iCloud ID as explained here: https://support.apple.com/kb/HT5625.  If you are able to find it, you can reset the password as explained here: https://support.apple.com/kb/PH2617.

I had tried that already and it did not help.  My issue is that I do not know my iCloud email, so I cannot find it through the Find your Apple ID.  I know my Apple ID I just do not know my iCloud email account which is linked to my phone.

If you need to know your iCloud email address and you know your iCloud ID but not your password, reset the password for your iCloud ID by one of the methods explained here: https://support.apple.com/kb/HT5624.  (Don't be confused the fact that this article explains how to reset the password for your Apple ID.  An iCloud ID is also and Apple ID and you reset the password the same way.)

Once you reset the password you will be able sign in to manage your iCloud ID at https://appleid.apple.com/, which will show you the iCloud email address.

I have a similar problem however my iCloud account and apple account are different one I'd is iCloud I'd the other I'd is my bigpond email. No matter how many tries at the iCloud password it does not give me a chance to reset it.

Did you ever figure it out or what did you do to fix the problem because I have the same problem as you were having.

What problem, exactly are you having. Describe in full what your issue is, and we may be able to help you.

GB

You need to rewrite what your issue is. As it is written, it is not understandable.

Cheers,

GB

My iphone updated but factory reset, so it needs to be activated. But the email it needs is my icloud email and it is not the same as my Apple ID I use for downloading apps because I know that email and password and it does not work. I am going to an apple store tomorrow to figure it out.

Is the iCloud email an email address that your current Apple ID used to be?

GB

yes, the icloud email must have never switched with the new apple id. I dont know the old one.

OK, you need to follow these instructions:

1.     Go to Manage your Apple ID and sign on with your current Apple ID and password. Then EDIT the Apple ID and change it back to the old Apple ID (this is temporary - Do NOT verify it, Do NOT change the password): Apple - My Apple ID

2.     Go to Settings>iCloud, scroll to the bottom and click Delete Account. Use your current Apple ID password when asked. Follow the prompts to complete the deletion of the iCloud account

3.     Go back to Manage your Apple ID, and EDIT the Apple ID back to the New ID (you may need to verify it)

4.     Go back to Settings>iCloud and sign on with your new Apple ID

You should be all set.

Cheers,

GB

wont work my friend...

my email add has been deactivated by yahoo for 3years ago

i also forgot my secret password in apple id..then i try to activate it had been blocked

pls help me

Whether or not your previous email address is even valid anymore is not relevant.

You do, however, need to know the password to your current Apple ID in order to follow the instructions provided.

Contact iTunes Support to have your Security Questions reset for your current Apple ID so you can proceed with the instructions as provided:

ACCOUNT SECURITY CONTACT NUMBERS

Cheers,

GB

After 2 hours of trawling, I found your advice and it worked enabling me to close an old iCloud account without the password for my old discontinued emmail address.  If followed properly it is easy to use and quick.  Many thanks Gary (and his iphone 4)

最后更新：2017-09-08 18:40:36

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