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Performance Issues with mid 2012 MacBook Pro ru...

Lately my computer is having a few quirks. I've thought about upgrading the RAM in hopes that it will help the problem but I need an immediate solution until I can get to my technician to put in the RAM. The quickest summation of the problem is listed in the Description of my EtreCheck report below. I already did the recommended Clean Up and deleted the unused files.

 

EtreCheck version: 3.4.4 (448)

Report generated 2017-09-03 12:05:04

Download EtreCheck from https://etrecheck.com

Runtime: 7:22

Performance: Below Average

 

Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

Click the [Clean up] link to delete unused files.

 

Problem: Other problem

Description:

Trying to launch applications causes them to “bounce” indefinitely in the dock until I force quit. Finder periodically becomes unresponsive and needs to be relaunched via Command-Shift-Esc window. Trying to delete the trash causes the computer to become unresponsive.

 

Hardware Information:

    MacBook Pro (13-inch, Mid 2012)

    [Technical Specifications] - [User Guide] - [Warranty & Service]

    MacBook Pro - model: MacBookPro9,2

    1 2.5 GHz Intel Core i5 (i5-3210M) CPU: 2-core

    4 GB RAM Upgradeable - [Instructions]

        BANK 0/DIMM0

            2 GB DDR3 1600 MHz ok

        BANK 1/DIMM0

            2 GB DDR3 1600 MHz ok

    Handoff/Airdrop2: supported

    Wireless:  en1: 802.11 a/b/g/n

    Battery: Health = Normal - Cycle count = 369

    iCloud Quota: 21.92 GB available

 

Video Information:

    Intel HD Graphics 4000 - VRAM: 1536 MB

        Color LCD 1280 x 800

 

Disk Information:

    TOSHIBA MQ01ABD100 disk0: (1 TB) (Rotational)

    [Show SMART report]

        EFI (disk0s1 - MS-DOS FAT32) <not mounted>  [EFI]: 210 MB

        (disk0s2) <not mounted>  [CoreStorage Container]: 999.35 GB

        Recovery HD (disk0s3 - Journaled HFS+) <not mounted>  [Recovery]: 650 MB

 

    MATSHITADVD-R   UJ-8A8  ()

 

USB Information:

     USB20Bus

         hub_device

             hub_device

                Apple Inc. Apple Internal Keyboard / Trackpad

                Apple Computer, Inc. IR Receiver

                Apple Inc. BRCM20702 Hub

                    Apple Inc. Bluetooth USB Host Controller

     USB20Bus

         hub_device

            Apple Inc. FaceTime HD Camera (Built-in)

     USB30Bus

        Apple Inc. iPhone

 

Thunderbolt Information:

    Apple Inc. thunderbolt_bus

 

Virtual disks:

    Macintosh HD (disk1 - Journaled HFS+) /  [Startup]: 998.97 GB (914.56 GB free)

        Encrypted AES-XTS (Unlocked)

        Physical disk: disk0s2 999.35 GB Online

 

System Software:

    macOS Sierra  10.12.5 (16F73) - Time since boot: less than an hour

 

Gatekeeper:

    Mac App Store and identified developers

 

Clean up:

    ~/Library/LaunchAgents/com.jdibackup.ZipCloud.autostart.plist

        open /Applications/ZipCloud.app/Contents/Resources/Utility.app -n --args 9 -l

        Executable not found!

    ~/Library/LaunchAgents/com.jdibackup.ZipCloud.notify.plist

        open /Applications/ZipCloud.app/Contents/Resources/Utility.app --args 7 1

        Executable not found!

    2 orphan files found. [Clean up]

 

System Launch Agents:

    [not loaded]    7 Apple tasks

    [loaded]    178 Apple tasks

    [running]    97 Apple tasks

 

System Launch Daemons:

    [not loaded]    39 Apple tasks

    [loaded]    172 Apple tasks

    [running]    107 Apple tasks

 

Launch Agents:

    [not loaded]    com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2016-05-21) [Lookup]

    [failed]    com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2017-01-15) [Lookup]

    [loaded]    com.oracle.java.Java-Updater.plist (? 353cbdb7 72ac4dde - installed 2017-08-27) [Lookup]

 

Launch Daemons:

    [loaded]    com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-01-15) [Lookup]

    [loaded]    com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-01-15) [Lookup]

    [running]    com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2017-06-06) [Lookup]

    [loaded]    com.adobe.fpsaud.plist (? 2afb3af7 e92009a9 - installed 2017-07-24) [Lookup]

    [loaded]    com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-04-16) [Lookup]

    [loaded]    com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2016-09-10) [Lookup]

    [loaded]    com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2017-07-22) [Lookup]

 

User Launch Agents:

    [loaded]    com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-25) [Lookup]

    [loaded]    com.google.keystone.agent.plist (Google, Inc. - installed 2017-07-10) [Lookup]

    [failed]    com.jdibackup.ZipCloud.autostart.plist (? 1ab74722 0 - installed 2015-11-26) [Lookup] - /Applications/ZipCloud.app/Contents/Resources/Utility.app: Executable not found!

    [failed]    com.jdibackup.ZipCloud.notify.plist (? a1118008 0 - installed 2015-11-26) [Lookup] - /Applications/ZipCloud.app/Contents/Resources/Utility.app: Executable not found!

    [running]    com.spotify.webhelper.plist (Spotify - installed 2017-09-03) [Lookup]

 

User Login Items:

    iTunesHelper    Application (Apple, Inc. - installed 2017-08-28)

        (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

    Spotify    Application - Hidden

        (/Applications/Spotify.app)

    Dropbox    Application

        (/Applications/Dropbox.app)

    Google Chrome    Application - Hidden

        (/Applications/Google Chrome.app)

 

Internet Plug-ins:

    AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 (installed 2016-05-21) [Lookup]

    FlashPlayer-10.6: 26.0.0.151 (installed 2017-08-25) [Lookup]

    QuickTime Plugin: 7.7.3 (installed 2017-05-23)

    AdobePDFViewerNPAPI: 15.017.20053 (installed 2016-08-14) [Lookup]

    AdobePDFViewer: 15.017.20053 (installed 2016-08-14) [Lookup]

    Flash Player: 26.0.0.151 (installed 2017-08-25) [Lookup]

    SharePointBrowserPlugin: 14.6.0 (installed 2016-02-14) [Lookup]

    PepperFlashPlayer: 26.0.0.151 (installed 2017-08-27) [Lookup]

    JavaAppletPlugin: Java 8 Update 144 build 01 (installed 2017-08-27) Check version

 

User internet Plug-ins:

    ZoomUsPlugIn: 3.5.33823.1130 (installed 2016-01-04) [Lookup]

 

3rd Party Preference Panes:

    Flash Player (installed 2017-07-24) [Lookup]

    Java (installed 2017-08-27) [Lookup]

 

Time Machine:

    Skip System Files: NO

    Auto backup: YES

    Volumes being backed up:

        Macintosh HD: Disk size: 998.97 GB Disk used: 84.42 GB

    Destinations:

        EXTERNAL [Local]

        Total size: 499.76 GB

        Total number of backups: 1

        Oldest backup: 9/13/15, 9:00 PM

        Last backup: 9/13/15, 9:00 PM

        Size of backup disk: Adequate

            Backup size 499.76 GB > (Disk used 84.42 GB X 3)

 

Top Processes by CPU:

        35%   photoanalysisd

         7%   assistant_service

         5%   kernel_task

         4%   WindowServer

         2%   mdworker

 

Top Processes by Memory:

    620 MB    kernel_task

    247 MB    photoanalysisd

    192 MB    Google Chrome

    102 MB    Google Chrome Helper

    99 MB     softwareupdated

 

Top Processes by Network Use:

    Input     Output    Process name

    123 KB    70 KB     mDNSResponder

    32 KB     43 KB     apsd

    5 KB      23 KB     assistantd

    1 KB      1 KB      ntpd

    1 KB      626 B     netbiosd

 

Top Processes by Energy Use:

     35.70 photolibraryd

     21.18 photoanalysisd

      5.76 WindowServer

      0.66 mds

 

Virtual Memory Information:

    1.21 GB   Available RAM

    164 MB    Free RAM

    2.79 GB   Used RAM

    1.05 GB   Cached files

    2 MB      Swap Used

 

Software installs:

    Microsoft Remote Desktop: 8.0.27319 (installed 2017-08-25)

    Adobe Flash Player:  (installed 2017-08-25)

    Java 8 Update 144:  (installed 2017-08-27)

    Adobe Pepper Flash Player:  (installed 2017-08-27)

 

    Install information may not be complete.

 

Diagnostics Information:

    2017-09-03 11:56:14    Google Chrome.app Hang [Open]

    2017-09-03 11:56:13    App Store.app Hang [Open]

    2017-09-03 11:51:27    Finder.app Hang [Open]

    2017-09-03 11:31:06    Last shutdown cause: 3 - Hard shutdown

 

 



On a fast view I don't see any particular bad stuff except this: "ZipCloud". I don't know this software but here is said to be a "doubt" software help remove zipcloud

I would remove it and ... yes, in my opinion 4Gb with Sierra are not enough.



Your latest Backup is half a month old, and you are having problems.

 

Before doing anything else, update your Backup.



Boot into Recovery Mode and run Disk Utility > First Aid on your hard drive.

Try starting in Safe Mode and see if the problems still occur?

Use safe mode to isolate issues with your Mac - Apple Support

Restart holding the "shift" key.

(Expect it to take longer to start this way because it runs a directory check first.)



最后更新:2017-09-04 00:43:09

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