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My 1 year old 4K iMac is super slow.


Hello. I find myself in a very bad situation here. My one year old 4K iMac is running very, very slow. It has always been like that since I acquired it. There has been ups and downs where sometimes the iMac wouldn't even boot up. There would occasionally be glitches with the screen also, where the apple logo and the progress bar on the startup screen would appear red for seconds.  We're talking about a ONE year old iMac here. I suspect the hard drive which is a 5400 RPM HDD to be the principal cause of the issue.

Please don't ask me why I haven't called Apple. I guess I'm too busy for this kind of ****.


PS: I know I don't have much space left and that might make things worse, but that's not the issue here!


Here's my EtreCheck summary, notice how it took 43 minutes:



EtreCheck version: 3.4.4 (448)

Report generated 2017-09-05 00:36:53

Download EtreCheck from https://etrecheck.com

Runtime: 42:59

Performance: Poor

 

Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

Click the [Clean up] link to delete unused files.

 

Problem: Computer is too slow

 

Hardware Information:

    iMac (Retina 4K, 21.5-inch, Late 2015)

    [Technical Specifications] - [User Guide] - [Warranty & Service]

    iMac - model: iMac16,2

    1 3,1 GHz Intel Core i5 (i5-5675R) CPU: 4-core

    8 GB RAM Not upgradeable

        BANK 0/DIMM0

            4 GB DDR3 1867 MHz ok

        BANK 1/DIMM0

            4 GB DDR3 1867 MHz ok

    Handoff/Airdrop2: supported

    Wireless:  en1: Unknown

 

Video Information:

    Intel Iris Pro Graphics 6200 - VRAM: 1536 MB

        iMac 4096 x 2304

 

Disk Information:

    APPLE HDD HTS541010A9E662 disk0: (1 TB) (Rotational)

    [Show SMART report]

        EFI (disk0s1 - MS-DOS FAT32) <not mounted>  [EFI]: 210 MB

        Macintosh HD (disk0s2 - Journaled HFS+) /  [Startup]: 999.35 GB (4.01 GB free) (Low!)

        Recovery HD (disk0s3 - Journaled HFS+) <not mounted>  [Recovery]: 650 MB

 

 

Thunderbolt Information:

    Apple Inc. thunderbolt_bus

 

Virtual disks:

    EOS_DIGITAL (disk1s1 - MS-DOS FAT32) /Volumes/EOS_DIGITAL : 8.03 GB (102 MB free)

        Physical disk: Built In SDXC Reader 8.03 GB (102 MB free)

 

System Software:

    Operating system information not found!

 

Configuration files:

    /etc/hosts - Count: 8

 

Clean up:

    ~/Library/LaunchAgents/com.jetbrains.toolbox.plist

        /Applications/JetBrains Toolbox.app/Contents/MacOS/jetbrains-toolbox --minimize

        Executable not found!

    One orphan file found. [Clean up]

 

Kernel Extensions:

        /Library/Extensions

    [loaded]    com.malwarebytes.mbam.rtprotection (3.0 - SDK 10.12) [Lookup]

    [not loaded]    com.wacom.kext.pentablet (Pen Tablet 5.3.7-6 - SDK 10.12) [Lookup]

 

System Launch Agents:

    [not loaded]    6 Apple tasks

    [loaded]    165 Apple tasks

    [running]    75 Apple tasks

    [killed]    36 Apple tasks

    36 processes killed due to insufficient RAM

 

System Launch Daemons:

    [not loaded]    39 Apple tasks

    [loaded]    176 Apple tasks

    [running]    84 Apple tasks

    [killed]    19 Apple tasks

    19 processes killed due to insufficient RAM

 

Launch Agents:

    [loaded]    com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2017-09-01) [Lookup]

    [running]    com.bjango.istatmenusagent.plist (Bjango Pty Ltd - installed 2017-08-23) [Lookup]

    [running]    com.bjango.istatmenusnotifications.plist (Bjango Pty Ltd - installed 2017-08-23) [Lookup]

    [running]    com.bjango.istatmenusstatus.plist (Bjango Pty Ltd - installed 2017-08-23) [Lookup]

    [running]    com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2017-09-03) [Lookup]

    [running]    com.wacom.pentablet.plist (Wacom Technology Corp. - installed 2016-12-02) [Lookup]

    [loaded]    org.macosforge.xquartz.startx.plist (Apple Inc. - XQuartz - installed 2016-05-05) [Lookup]

 

Launch Daemons:

    [running]    com.adobe.adobeupdatedaemon.plist (Adobe Systems, Inc. - installed 2017-09-01) [Lookup]

    [running]    com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2017-05-30) [Lookup]

    [loaded]    com.adobe.fpsaud.plist (? 2afb3af7 85012398 - installed 2017-07-25) [Lookup]

    [running]    com.bjango.istatmenusdaemon.plist (Bjango Pty Ltd - installed 2017-08-23) [Lookup]

    [running]    com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2017-09-03) [Lookup]

    [running]    com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2017-09-03) [Lookup]

    [loaded]    com.microsoft.autoupdate.helpertool.plist (Microsoft Corporation - installed 2016-08-03) [Lookup]

    [loaded]    com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2015-08-15) [Lookup]

    [loaded]    com.oracle.oss.mysql.mysqld.plist (? ? ? - installed 2017-01-27) [Lookup]

    [loaded]    com.rogueamoeba.instanton-agent.plist (Rogue Amoeba Software, LLC - installed 2016-07-07) [Lookup]

    [loaded]    com.sparklabs.ViscosityHelper.plist (SparkLabs Pty Ltd - installed 2017-03-02) [Lookup]

    [loaded]    org.macosforge.xquartz.privileged_startx.plist (Apple Inc. - XQuartz - installed 2016-05-05) [Lookup]

    [not loaded]    org.virtualbox.startup.plist (Shell Script 700b9385 - installed 2017-07-21) [Lookup]

 

User Launch Agents:

    [running]    .dat.nosync1403.5O3Wn5 (hidden) (Spotify - installed 2017-07-31) [Lookup]

        ~/Library/Application Support/Spotify/SpotifyWebHelper

    [loaded]    com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-11) [Lookup]

    [running]    com.figma.daemon.plist (? 3e27eb6f 883a5c9 - installed 2016-10-20) [Lookup]

    [loaded]    com.google.keystone.agent.plist (Google, Inc. - installed 2017-07-10) [Lookup]

    [failed]    com.jetbrains.toolbox.plist (? 33ad8cb7 0 - installed 2017-03-06) [Lookup] - /Applications/JetBrains Toolbox.app/Contents/MacOS/jetbrains-toolbox: Executable not found!

    [running]    com.spotify.webhelper.plist (Spotify - installed 2017-08-30) [Lookup]

    [not loaded]    org.virtualbox.vboxwebsrv.plist (? e782d02b 99a2425d - installed 2017-07-21) [Lookup]

 

User Login Items:

    iTunesHelper    Program (? 0 - installed 2017-07-20)

        (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

    HyperDock Helper    Program

        (~/Library/PreferencePanes/HyperDock.prefpane/Contents/Resources/HyperDock Helper.app)

    Dropbox    Program

        (/Applications/Dropbox.app)

    Google Drive    Program

        (/Applications/Google Drive.app)

    Google Photos Backup    Program

        (/Applications/Google Photos Backup.app)

    Alfred 3    Program

        (/Applications/Alfred 3.app)

    MEGAsync    Program

        (/Applications/MEGAsync.app)

 

Internet Plug-ins:

    Silverlight: 5.1.50901.0 (installed 2017-03-06) [Lookup]

    FlashPlayer-10.6: 26.0.0.151 (installed 2017-08-08) [Lookup]

    Flash Player: 26.0.0.151 (installed 2017-08-08) [Lookup]

    QuickTime Plugin: 7.7.3 (installed 2017-08-07)

    WacomTabletPlugin: WacomTabletPlugin 2.1.0.6 (installed 2016-10-11) [Lookup]

    AdobeAAMDetect: 3.0.0.0 (installed 2017-09-01) [Lookup]

 

Safari Extensions:

    [enabled]    Adblock Plus - Eyeo GmbH - https://adblockplus.org/ (installed 2016-12-21)

    [enabled]    1Password - AgileBits - https://agilebits.com/onepassword (installed 2017-08-25)

 

3rd Party Preference Panes:

    Flash Player (installed 2017-07-25) [Lookup]

    HyperDock (installed 2016-09-20) [Lookup]

    MySQL (installed 2016-11-28) [Lookup]

 

Time Machine:

    Time Machine information requires OS X 10.8 "Mountain Lion" or later.

 

Top Processes by CPU:

         4%   WindowServer

         4%   Finder

         2%   kernel_task

         2%   RTProtectionDaemon

         1%   auditd

 

Top Processes by Memory:

    804 MB    kernel_task

    245 MB    Google Chrome Helper

    207 MB    Finder

    135 MB    spindump

    135 MB    Google Chrome Helper

 

Virtual Memory Information:

    1.04 GB   Available RAM

    48 MB     Free RAM

    6.96 GB   Used RAM

    1020 MB   Cached files

    950 MB    Swap Used

 

Software installs:

    Adobe Flash Player:  (installed 2017-08-08)

    Microsoft AutoUpdate:  (installed 2017-08-11)

    Newton: 9.8.49 (installed 2017-08-14)

    PiPifier: 1.2.4 (installed 2017-08-25)

    Malwarebytes for Mac:  (installed 2017-09-03)

 

    Install information may not be complete.

 

Diagnostics Information:

    2017-09-05 00:10:39    OtherUsersExtension High CPU use [Open] [Details]

    2017-09-04 23:42:57    mds Crash [Open]

        Cause:        -[MDSStoreImporterQueueV2 journalAndPushUser:group:andOid:altFileId:objectType:importLevel:flags:withTime Stamp:] (/Library/Caches/com.apple.xbs/Sources/Spotlight/Spotlight-1075.40/server/MDSIm porter/MDSStoreImporterQueueV2.m:975) failed assertion -- Can't push into queue once end marker has been pushed!

    2017-09-03 02:35:35    FirefoxNightly.app Crash [Open]

    2017-09-02 12:40:55    Mail.app High CPU use [Open] [Details]

 

 

 





PS: I know I don't have much space left and that might make things worse, but that's not the issue here!


Yes, that looks to indeed be the issue. Clear some space, lots of space, on your hard drive.

You also don't have enough ram for the number of tasks that you're trying run at once. Stop ALL of the user login items and run one program at a time.



最后更新:2017-09-05 07:53:06

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