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Trackpad is not working.

My new MacBook Pro’s trackpad (I bought it 2 months ago) isn’t working. I can’t move the cursor and I also can’t click the trackpad. It was working perfectly fine before I charged it.



First try booting into Safe mode (experiment)

<https://support.apple.com/kb/ht1564>

This will not load any 3rd party additions, it will load some more conservative Apple drivers (may cause screen flicker), and it will clear some kernel caches (a cache is saved data in a form that can speed up a program, but is totally redundant to the original source, and thus can be safely cleared).  Booting into Safe mode is just an experiment, but can often times eliminate any 3rd party interference, or a cached item out-of-sync with the world.

 

That will eliminate any 3rd party involvement.

 

If it still does not work, then make a Genius Bar appointment at your local Apple store to have them evaluate the Mac, or an authorized Apple service center, or contact Apple Support ("Contact Support link at the top of this page).



最后更新:2017-10-14 02:40:54

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