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Playback automatically pauses on iPhone 6

I commute to work each day and pass through many different service areas. Sometimes I am on LTE, sometimes it drops to 3G, and there is two spots where I don't have service. Which is all fine and dandy and has never been an issue when I was streaming from Spotify. However, since testing on Apple Music, I have noticed that when I go through any of these areas where my connection changes, Apple Music pauses. I have to hit play to resume playback. My music is all offline, so I am not streaming. I have even done additional testing with Apple Music playing, I switch my phone to airplane mode, music continues to stream, but when I turn it back on and it picks up a signal, it pauses the music again.

Has anyone had similar issues or a fix for this issue?

Thanks!

Looks like even though I am wanting to play my music offline, I have to allow Apple Music to cellular data for it to work properly. So in Settings>Cellular the Music application has to be enabled(set to green). This will prevent it from pausing during playback as you travel through different network connections.

Not a great solution since I didn't want to allow it to use cellular data, but so far doesn't look like it is transferring that much data. Since turning it on, it has used 2 mb in 3 hours of offline playback.

Looks like even though I am wanting to play my music offline, I have to allow Apple Music to cellular data for it to work properly. So in Settings>Cellular the Music application has to be enabled(set to green). This will prevent it from pausing during playback as you travel through different network connections.

Not a great solution since I didn't want to allow it to use cellular data, but so far doesn't look like it is transferring that much data. Since turning it on, it has used 2 mb in 3 hours of offline playback.

honestly, that is a crap solution on Apple's part. They give the user control on what apps use cellular data but make you use it on their own? This is an issues that needs to be looked at.

I agree with you there. I don't like the idea of having it open to use cellular data, hence the reason for music available "offline". I'm hoping that a fix will be in a future update.

I don't think it's cellular data, I have mine set to off always and never have an issue listening to "saved for offline" but even with the music that I own, that I ripped from my own CDs will pause at random times, I'm sitting at my desk at work with listening to an album of mine and all of a sudden...pause. So I don't think that it has anything to do with cellular data.

I am fairly certain it is cellular data related. It will be fine on my commute but when I hit a subway station that has cell service it will immediately cut out as soon as I get service back. It is REALLY annoying.

This has been bothering me all week during public transit commutes. Good to know its not just me and it seems we've determined why its happening. Now Apple needs to fix it.

Yes - this is a definite bug.  Happens everyday when I enter/exit the subway system. 

I had the same problem, and after reading a lot about this glitch, I called Apple Support and talked to a senior guy after dealing with someone who had no clue. He asked me to reinitilallize the iPhone like a new one, (then to restore it using a back-up) and upgrade it to 8.4.1 and now, the playback doesn't stop anymore when cellular signal comes back in the subway.

Again, I am happy this worked for you but to make users delete everything and reinstall is a crap solution. This can (and appears to have been) be fixed with a software update, no need to have to spend 3 hours loading your music back because AAPL won't fix a bug. For the record, after the latest update this seems to be fixed with the last software update.

Well, I concluded too fast apparently! It did it again: curiously, it happens when I'm in the subway (where there is no cell signal) and when I arrive at the central station where a cell signal becomes available, that's where the music pauses; but when I get to the station where I go out, when the cell signal comes back, there is no interruption!!! I don't understand that at all!

Yes - the bug is still present.  Sorry you had to wipe your whole phone.

I have exactly the same problem, have reported as bug to Apple via online feedback.

It seems that writing in these Support Communities doesn't change anything. I called Customer Sercice, and since then, I have been in contact with a regular service person, who transferred me to a senior adviser who talked to me at least 6 or 7 times, (he told me that this was a new problem, even if I told him that many peole posted very similar situations on the Apple Support Communities)and now I am in contact with an engineer at Apple in California who is taking care of the situation. I strongly suggest that you call customer Service so they will know it's not just a few isolated guys like me who are making things up.

Will do. In support of what others have said if you put the phone in airplane mode it works fine, rubbish solution though I agree.

最后更新：2017-10-13 02:35:52

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