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Unable to open

Bit of background:

 

Me: Domain Admin

User: User

 

User cannot open iTunes at all. When he tries, one of two things happen: If "Run as Administrator" is enabled in compatibility settings, then it will prompt for credentials, which he does not have. If it is not enabled, the UAC icon remains in the corner of the iTunes logo, and nothing happens upon double click. This is the same for my admin account. Checking task manager, whenever iTunes is double clicked, iTunes.exe takes a spot in task manager, but nothing happens still unless ran with administrator credentials.

 

I have reinstalled older versions, newest version, followed all uninstall guides for correct order, checked permissions on the application and on the Music folder, made sure the computer was verified, checked event log. Disabling UAC or providing admin credentials is obviously not an option. I tried a specific program UAC disabling method, but that only works if the program actually tries to start.

 

Anyone have any ideas?



最后更新:2017-10-17 05:34:47

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