135      iPhone_iPad_Mac_apple

Someone used my email to set up an AppleID.

Apparently someone set up an Apple ID last year under my email. I was trying to set up an iPhone I was given last night and took control of the ID associated with my e-mail. It looks as if it was never used but there are some things I cannot update as they are behind security questions I did not make. I spoke with support over the phone but apparently my iPhone serial # didn't push to the account despite setting it up and using the app store so there was nothing tey could do.

Am I just stuck having to make a new e-mail address to create another account because someone made the mistake of entering their email incorrectly?

They must have known, or know your email password too. The verification email would have come to that same email address, and they must have been able to respond to create the appleid.  You should contact the email provider and get the account reset or cancelled.

Went through my box found the email and it was unread. I assume that like most online accounts the account is created and saved once the information is needed. It simply is not activated until the e-mail link is clicked. So despite having never been activated all of their information was still stored under my address. My e-mail is first initial last name at gmail. Half the e-mail I get is for other people.

I would suggest calling the Apple account security folks at Contact Apple for help with Apple ID account security - Apple Support

Since it is actually your email, and you have control of the account (i.e. it is not compromised) ask them to help you to restore it to an active AppleID.

Also look at two step verification - Frequently asked questions about two-step verification for Apple ID - Apple Support  to further secure your AppleID going forward.

I'm going through the same thing. About two months ago I got an e-mail saying my primary e-mail account was used on an iPhone. I don't have an iPhone and I didn't verify an AppleID under that e-mail. I was able to change the password but not the security questions. Called Apple Support, got bounced around, resulting in nothing. Today I went to the Apple store for a different issue and tried again. I can change the password, but have no idea what the answers are to the security questions. The account is my firstlastname@gmail and the other person has the same name! Looked her up on Facebook to try and figure out her favorite sports team lol. No luck, but why would Apple set up an unverified account?

最后更新：2017-08-22 12:06:04

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