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How long did it take to recover your apple id?

It's taken three days so far.  I made my iPhone my trusted device.  After updating to the latest OS I was required to sign in with my Apple ID.  I have forgotten it.  Apple sent a code to my phone, which I cannot access.  I've asked for ID recovery and it is taking FOREVER.  I was wondering how long it has taken other people to recover their accounts.  Thank you.

Hello, nicolecet99!

Thanks for reaching out to the Apple Support Communities! I can understand needing to be sure your Apple ID is working properly for purchases and signing into your device! Check out this article here with steps: If you forgot your Apple ID.

If the steps listed are not helping, it might be best to contact Apple over the phones. You can find the best options for you by going to this link: Contact Apple Support. 

Hope these steps help! Cheers!

Thanks AppleJen77.  I spoke with support 3 times since Saturday June 18th when I requested recovery for my Apple ID.  The new "trusted device" was the problem.  I made my iPhone the trusted device so when it automatically updated and so required re-activation, this became an issue because I forgot my password.  Texts and phone calls from support went to a "trusted" phone I couldn't access.  The page where I was supposed to be updated on the recovery progress, said "we've received your request to recover your ID it will take a few days" until June 21st.  Then last night (June 21st around 6pm) I received an email stating that they received my request on June 22nd at 12:-01PM!!!!!!!   I made the request on June 18th. This is terrible service.  I am currently using my work Apple ID because my personal ID and phone are still locked.   Poor, poor service.  I was hoping someone could give me a time frame as to how long this recovery takes.  A few days or a few weeks?

So, how long did it finally end up taking?  My brother just went through the same thing and he can't access his iCloud or phone. It's been 6 days since he sent the request, and 2 since the email but has yet to get instructions or a time frame.

I'm having the same problem and have been waiting almost 4 weeks! My trusted device was stolen so I couldn't receive the authentication code. Have since got a new phone but am yet to recover any of my contacts, photos, or basically anything that I put into the cloud in case of something like this happening. I rang apple support nearly 3 weeks ago and haven't heard anything since. Ridiculous - such bad service. I have had to create a brand new apple id just to be able to use my new phone.

Hello

I am facing the similar issue with account recovery for one of my devices. I received an email regarding the account recovery request from Apple on 27th January 2017. However, up til now i have not received any support or even a notification how the account will be recovered. Kindly guide me how i will be able to recover the ID.

Regards

Can anything been done!? I've been waiting 7 WEEKS and still no answer. my "trusted device" is activation locked and even the apple senior advisors say nothing can be done. seriously? ridiculous!

(Find a possible solution at the bottom)

I love Apple but honestly: This is ridiculous. Look at the amount of people complaining about this and nothing has been done so far. I talked to Apple support and they told me "It might take a few days". I waited for 8 days. Not sure what's Apple's definition of "a few days" is but I am sure that it shouldn't be longer than 4 or 5 days. How can such a big and rich company just ignore the fact that so many people are stuck in the same **** situation where the account reset just takes forever???? Very very disappointing, Apple.

The only thing I can recommend you guys is that you go to your phone network provider (Vodafone etc.) and ask for a new Sim Card with your old phone number. Worked for me, but still mad at Apple.

This is ridiculous! A few days for recovery??  I haven't forgotten my password.  My wife typed it incorrectly, and now Apple is making me recover my password, which I haven't forgotten!  And a few days????  Apple *****.  I'm switching to Amazon and Google.

iTom_uTom wrote:

 

This is ridiculous! A few days for recovery??  I haven't forgotten my password.  My wife typed it incorrectly, and now Apple is making me recover my password, which I haven't forgotten!  And a few days????  Apple *****.  I'm switching to Amazon and Google.

Amazon is out of the phone operating system business. Google has a similar procedure for password recovery that also takes a couple of days. So, certainly buy the tool that best meets your needs but, recognize that the thing you're ranting about will be the same.

What a shame, the worst service I have experienced so far. It takes me days to reset my apple id password. Very inconvenient. I will never use iphone again and will recommend others not to use iphone.

I know when I went through it apple support told me to go to iforgot.apple.com and enter in some extra information.

Then I would get an email confirming it was me and would speed up the process.

Still took a while but I like to think that might have helped. This is what they gave me.

Regain access to your Apple ID with two-factor authentication account recovery - Apple Support

I just had this happen to me. My 13mo old was messing with my phone and re-entered my security code wrong too many times and Poof! My phone was erased. I have work email on it and their security software requires this function. Well lo and behold I couldn't access my phone to get the 2 step verification code. I started the Account Recovery process by getting on Facebook Messenger (on my PC) and having the code sent to my mom's phone. But, after reading this thread I panicked about how long it might take. I have no landline. Soooo, I decided to setup my phone and create a brand new Apple ID. I had a junk email address I used (or you might also have to make a new email account too). Then once I could get into the phone, I could see all the codes in the texts!!!! Sooo, I went to icloud.com on my PC, and was able to enter the code! I immediately turned off 2 step verification! (Which also requires a code, in all I had to receive about 3 text codes). I was just going to add 2 more trusted phone numbers, but my husband isn't home, and you have to enter codes sent to the phone numbers in order to add them as trusted numbers. Once I was certain the verification was turned off, I master reset the phone (Yes, you have to agree to erase the phone, and it seems scary). Then when I set it up again, I used my previous AppleID (the one I'd been locked out of). It also asks you to turn-on 2 step verification when signing in, just click "Other Options" instead. So in about 2 hours once the backup is complete I will be back in business.

I am not sure if I'll turn 2 step back on. It seems a risky option when your only Apple device is your phone. If 2 step could be done by sending an email, that would be different. But it will only send codes, and only to an Iphone, Ipad, or Mac PC.

If I do, I'll be sure to add some more trusted numbers. But even then, you'd have to be able to get those codes without using your phone to contact the owners of the trusted numbers. So a bit of a pain. If you don't have access to another internet device (like another smartphone or a PC) I am not sure how you'd fix it without waiting for the Recovery process.

Hope this helps anyone else who stumbles on this thread in a frenzy, like I did.

How long exactly did it take Sabelina? I also gave them extra information and have been waiting a few days.

Did he receive it yet? I am on my 9th day of waiting.

最后更新：2017-08-21 10:17:35

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