850
Macbook Pro Freezing
Hi everybody. In the last week my macbook has started freezing often and it has some problems to reboot (it hangs in the middle and I have to force shut down). This happens if I boot from the main disk (Crucial 1TB SSD) of from a recovery sierra disk (either if on a SD drive or on a USB drive.
Yesterday it crashed trying to enter time machine (it works without problems to WRITE the backup on the external disk, a WBMycloud 4TB, but it crashed when I tried to access it)
Today it freezed when waking up from sleep and It took several tentatives to boot, even from the SD drive. After it booted I reinstalled the system again.
This evening it crashed when launching an app.
I tried several time a disk-utility check (it found no problem any of the disks) and also an avast anti-virus scan (it found several viruses on the mail spam folder and a couple of copies of an adware, but nothing else.
I also did an apple hardware test and it found a 4HDD/11/40000000: SATA(0,0) error but I read this seems to be a common issue with non apple disks. I read also that someone suggests changing the disk cable to resolve this issue.
I don't think the disk is the problem because the boot hangs even if I try to boot from the SD or USB drive.
This is the log of the last crash.
Any suggestion would be highly appreciated.
Anonymous UUID: 35E6C3EF-0030-84F9-4DC1-1E4B7B73F271
Thu Aug 31 22:22:36 2017
*** Panic Report ***
Panic(CPU 0): Unresponsive processor (this CPU did not acknowledge interrupts) TLB state:0x0
RAX: 0xffffff8136b2d000, RBX: 0xffffff80fe87f000, RCX: 0x0000000000000001, RDX: 0xffffff8040d5b4c0
RSP: 0xffffff810f1b4ed0, RBP: 0xffffff810f1b4ef0, RSI: 0x0000000000000000, RDI: 0xffffff8040dc4000
R8: 0x7ffffffffffffffe, R9: 0x0000000000000003, R10: 0x0000000000000000, R11: 0x00000000e0000000
R12: 0x0000000000000075, R13: 0xffffff9138a53e60, R14: 0xffffff8040dc4000, R15: 0x0000000000000001
RFL: 0x0000000000000046, RIP: 0xffffff7fb03dc565, CS: 0x0000000000000008, SS: 0x0000000000000010
Backtrace (CPU 0), Frame : Return Address
0xffffff810f1b4d70 : 0xffffff802d5fd781
0xffffff810f1b4dd0 : 0xffffff802d49a8bf
0xffffff810f1b4ef0 : 0xffffff7fadd50d6b
0xffffff810f1b4f40 : 0xffffff7fb040ed46
0xffffff810f1b4f50 : 0xffffff7fb041702f
0xffffff810f1b4f70 : 0xffffff802d5fd79e
0xffffff810f1b4fd0 : 0xffffff802d49a759
0xffffff9138a53f70 : 0xffffff802d4977c8
Kernel Extensions in backtrace:
com.apple.iokit.IOPCIFamily(2.9)[3E00E7D2-E569-341D-9BE0-34D5DE491825]@0xffffff 7fadd32000->0xffffff7fadd66fff
com.apple.driver.AppleACPIPlatform(5.0)[65E05472-6AE7-3308-8CC8-FA6CB0DB2AEE]@0 xffffff7fb0408000->0xffffff7fb0467fff
dependency: com.apple.iokit.IOACPIFamily(1.4)[4F7FB6AD-2498-3F71-827C-ED7AA4BF2511]@0xfffff f7fae006000
dependency: com.apple.iokit.IOPCIFamily(2.9)[3E00E7D2-E569-341D-9BE0-34D5DE491825]@0xffffff 7fadd32000
Kernel Extensions in backtrace:
com.apple.driver.AppleAHCIPort(326.60.1)[64D547B5-153B-34CC-B506-10E958212BF6]@ 0xffffff7fb03db000->0xffffff7fb03f8fff
dependency: com.apple.iokit.IOAHCIFamily(288)[5C275B66-A173-3D92-853A-44FC35D45FFC]@0xfffff f7faed52000
dependency: com.apple.iokit.IOPCIFamily(2.9)[3E00E7D2-E569-341D-9BE0-34D5DE491825]@0xffffff 7fadd32000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
16G29
Kernel version:
Darwin Kernel Version 16.7.0: Thu Jun 15 17:36:27 PDT 2017; root:xnu-3789.70.16~2/RELEASE_X86_64
Kernel UUID: D3314D98-5D40-3CD8-98A4-F1DD46C20E03
Kernel slide: 0x000000002d200000
Kernel text base: 0xffffff802d400000
__HIB text base: 0xffffff802d300000
System model name: MacBookPro8,2 (Mac-94245A3940C91C80)
System uptime in nanoseconds: 12309254404
last loaded kext at 9756501164: com.apple.driver.AudioAUUC 1.70 (addr 0xffffff7fafac3000, size 32768)
loaded kexts:
com.avast.FileShield 3.0.0
com.avast.PacketForwarder 2.1
com.apple.driver.AudioAUUC 1.70
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.pmtelemetry 1
com.apple.driver.AppleMikeyHIDDriver 131
com.apple.driver.AGPM 110.23.17
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.driver.ApplePolicyControl 3.14.49
com.apple.driver.AppleMikeyDriver 279.48
com.apple.driver.AppleUpstreamUserClient 3.6.4
com.apple.kext.AMDLegacyFramebuffer 1.5.1
com.apple.driver.AppleHDAHardwareConfigDriver 279.48
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.AMDRadeonX3000 1.5.1
com.apple.driver.AppleHDA 279.48
com.apple.driver.AppleIntelHD3000Graphics 10.0.2
com.apple.iokit.IOBluetoothSerialManager 5.0.5f1
com.apple.kext.AMD6000Controller 1.5.1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleThunderboltIP 3.0.8
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleBacklight 170.9.20
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleLPC 3.1
com.apple.driver.AppleSMCLMU 208
com.apple.driver.AppleMuxControl 3.14.49
com.apple.driver.AppleIntelSNBGraphicsFB 10.0.2
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleHV 1
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleFIVRDriver 4.1.0
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleMCCSControl 1.3.4
com.apple.iokit.IOBluetoothUSBDFU 5.0.5f1
com.apple.driver.AppleUSBTCKeyEventDriver 252
com.apple.driver.AppleUSBTCButtons 252
com.apple.driver.AppleUSBTCKeyboard 252
com.apple.driver.CoreStorageFsck 540.30.1
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 40
com.apple.filesystems.hfs.kext 366.70.1
com.apple.driver.AppleIRController 341.2
com.apple.iokit.SCSITaskUserClient 394.50.1
com.apple.iokit.IOAHCIBlockStorage 295.20.1
com.apple.driver.AirPort.Brcm4331 800.20.26
com.apple.iokit.AppleBCM5701Ethernet 10.2.10
com.apple.driver.AppleSDXC 1.7.6
com.apple.driver.AppleFWOHCI 5.5.5
com.apple.driver.AirPort.Brcm4360 1150.12.1a1
com.apple.driver.AppleAHCIPort 326.60.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 5.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 5.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 219.0.0
com.apple.nke.applicationfirewall 172
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 219.0.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOAcceleratorFamily2 311.14
com.apple.driver.DspFuncLib 279.48
com.apple.kext.OSvKernDSPLib 525
com.apple.iokit.IOSurface 159.9
com.apple.kext.AMDSupport 1.5.1
com.apple.AppleGraphicsDeviceControl 3.14.49
com.apple.iokit.IOSerialFamily 11
com.apple.driver.AppleSMBusPCI 1.0.14d1
com.apple.kext.AMDLegacySupport 1.5.1
com.apple.driver.AppleSSE 1.0
com.apple.driver.AppleHDAController 279.48
com.apple.iokit.IOHDAFamily 279.48
com.apple.iokit.IOAudioFamily 205.15
com.apple.vecLib.kext 1.2.0
com.apple.iokit.IOFireWireIP 2.2.7
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 516.1
com.apple.driver.AppleGraphicsControl 3.14.49
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 6.0.0d8
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.driver.AppleThunderboltEDMSink 4.1.1
com.apple.driver.AppleThunderboltDPOutAdapter 5.0.2
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleSMBusController 1.0.18d1
com.apple.iokit.IOGraphicsFamily 515.3
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 5.0.5f1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 5.0.5f1
com.apple.iokit.IOBluetoothHostControllerTransport 5.0.5f1
com.apple.iokit.IOBluetoothFamily 5.0.5f1
com.apple.driver.AppleUSBMultitouch 258
com.apple.driver.CoreStorage 540.30.1
com.apple.filesystems.hfs.encodings.kext 1
com.apple.driver.usb.IOUSBHostHIDDevice 1.1
com.apple.driver.usb.cdc 5.0.0
com.apple.driver.usb.networking 5.0.0
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.1
com.apple.driver.usb.AppleUSBHub 1.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 394.50.1
com.apple.iokit.IOBDStorageFamily 1.8
com.apple.iokit.IODVDStorageFamily 1.8
com.apple.iokit.IOCDStorageFamily 1.8
com.apple.driver.AppleThunderboltDPInAdapter 5.0.2
com.apple.driver.AppleThunderboltDPAdapterFamily 5.0.2
com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.3
com.apple.driver.AppleXsanScheme 3
com.apple.iokit.IOAHCISerialATAPI 266.50.1
com.apple.iokit.IOSCSIArchitectureModelFamily 394.50.1
com.apple.driver.AppleThunderboltNHI 4.5.4
com.apple.iokit.IOThunderboltFamily 6.5.7
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.iokit.IOFireWireFamily 4.6.6
com.apple.iokit.IO80211Family 1200.12.2
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.driver.corecapture 1.0.4
com.apple.driver.AppleUSBMergeNub 900.4.1
com.apple.iokit.IOAHCIFamily 288
com.apple.driver.usb.AppleUSBEHCIPCI 1.1
com.apple.driver.usb.AppleUSBUHCIPCI 1.1
com.apple.driver.usb.AppleUSBUHCI 1.1
com.apple.driver.usb.AppleUSBEHCI 1.1
com.apple.driver.usb.AppleUSBHostPacketFilter 1.0
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.driver.AppleUSBHostMergeProperties 1.1
com.apple.driver.AppleEFINVRAM 2.1
com.apple.driver.AppleEFIRuntime 2.1
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.KernelRelayHost 1
com.apple.iokit.IOUSBHostFamily 1.1
com.apple.driver.AppleBusPowerController 1.0
com.apple.driver.DiskImages 444.50.16
com.apple.iokit.IOStorageFamily 2.1
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 5.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Panic(CPU 2): Unresponsive processor (this CPU did not acknowledge interrupts) TLB state:0x0
RAX: 0xffffff813725e400, RBX: 0xffffff80ff047768, RCX: 0x0000000000000045, RDX: 0x00000000000006a0
RSP: 0xffffff8136b532e8, RBP: 0xffffff8136b53300, RSI: 0xffffff7fb0864b88, RDI: 0xffffff813725e878
R8: 0x000000000000ffff, R9: 0x0000000000000001, R10: 0x0000000000f9128f, R11: 0x0000000000000000
R12: 0x0000000000001588, R13: 0xffffff80ff046008, R14: 0x000000000000a400, R15: 0xffffff80ff0461e0
RFL: 0x0000000000010206, RIP: 0xffffff802d30e05b, CS: 0x0000000000000008, SS: 0x0000000000000010
Backtrace (CPU 2), Frame : Return Address
0xffffff812f2d3f70 : 0xffffff802d5fd781
0xffffff812f2d3fd0 : 0xffffff802d49a759
0xffffff8136b53300 : 0xffffff7fb07cb227
0xffffff8136b53350 : 0xffffff7fb07bdc6c
0xffffff8136b53390 : 0xffffff7fb07a6bce
0xffffff8136b533b0 : 0xffffff7fb07ae4fb
0xffffff8136b53400 : 0xffffff7fb07a1ddb
0xffffff8136b53430 : 0xffffff7fb0773ca3
0xffffff8136b537a0 : 0xffffff7fb072cf71
0xffffff8136b537c0 : 0xffffff7fb072f9dc
0xffffff8136b538f0 : 0xffffff7fb069496a
0xffffff8136b53920 : 0xffffff7fb06be648
0xffffff8136b53960 : 0xffffff7faeacc897
0xffffff8136b539b0 : 0xfffff
Model: MacBookPro8,2, BootROM MBP81.0047.B3A, 4 processors, Intel Core i7, 2 GHz, 8 GB, SMC 1.69f4
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In
Graphics: AMD Radeon HD 6490M, AMD Radeon HD 6490M, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x859B, 0x435434473353313333394D2E43313646314B
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x859B, 0x435434473353313333394D2E43313646314B
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.26)
Bluetooth: Version 5.0.5f1, 3 services, 17 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Crucial_CT1050MX300SSD1, 1,05 TB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: IR Receiver
USB Device: USB 2.0 Bus
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 22.1
I would uninstall Avast. It tends to interfere with the computer's operation while providing minimal to no benefit unless you work with Windows files.
Try running this program in your normal account, then copy and paste the output in a reply. The program was created by etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. On the screen with Options, please open Options and check the bottom 2 boxes before running. Click “Share Report” button in the toolbar, select “Copy Report” and then paste into a reply. This will show what is running on your computer. No personal information is shown.
Etrecheck – System Information
最后更新：2017-09-01 05:34:53
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