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EtreCheck results: software removal/corrupt fil...

Hi - I was attempting to update MalwareBytes and ran into an error, attempted to uninstall and reinstall... more errors.  The MalwareBytes staff recommended I run EtreCheck and delete any fragments that might be floating around the hard drive.  I did run EtreCheck and the report returned several fragments in various system folders.  But I noticed that the report also said I hadn't rebooted the computer in 28 days and "Last shutdown cause: -60 - Corrupt filesystem".  So I rebooted the computer for good measure and ran EtreCheck again.  The check again turned up various malwarebytes files (which I'm not able to locate, despite viewing hidden files) and it said that the hard drive rebooted today with "Last shutdown cause: -60 - Corrupt filesystem."  I did a File-Restart to reboot the computer, so I'm not sure why it's showing a corrupt filesystem. 

 

I am definitely not one of those folks who can understand everything the EtreCheck report is communicating... can anyone help me 1) figure out how to get rid of all the malwarebytes fragments so I can do a clean reinstall, 2) figure out why it would be stating corrupt filesystem and 3) why it's reporting performance as Below Average when so few line items came back in red?  Thanks so much for any information!  (Report follows)

 

EtreCheck version: 3.4.4 (448)

Report generated 2017-08-28 21:35:14

Download EtreCheck from https://etrecheck.com

Runtime: 5:24

Performance: Below Average

 

Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

 

Problem: Other problem

Description:

Trying to uninstall and reinstall malware bytes and getting errors.  Malwarebytes staff suggested using etrecheck to find and remove any remaining bits of software before reinstalling.

 

Hardware Information:

    13" MacBook Air (Mid 2012)

    [Technical Specifications] - [User Guide] - [Warranty & Service]

    MacBook Air - model: MacBookAir5,2

    1 1.8 GHz Intel Core i5 (i5-3427U) CPU: 2-core

    4 GB RAM Not upgradeable

        BANK 0/DIMM0

2 GB DDR3 1600 MHz ok

        BANK 1/DIMM0

2 GB DDR3 1600 MHz ok

    Handoff/Airdrop2: supported

    Wireless:  en0: 802.11 a/b/g/n

    Battery: Health = Normal - Cycle count = 614

    iCloud Status: 16 pending files

 

Video Information:

    Intel HD Graphics 4000 - VRAM: 1536 MB

        Color LCD 1440 x 900

 

Disk Information:

    APPLE SSD SM128E disk0: (121.33 GB) (Solid State - TRIM: Yes)

    [Show SMART report]

EFI (disk0s1 - MS-DOS FAT32) <not mounted>  [EFI]: 210 MB

(disk0s2) <not mounted>  [CoreStorage Container]: 120.47 GB

Recovery HD (disk0s3 - Journaled HFS+) <not mounted>  [Recovery]: 650 MB

 

USB Information:

     USB20Bus

         hub_device

Apple Inc. FaceTime HD Camera (Built-in)

     USB20Bus

         hub_device

hub_device

Apple Card Reader

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

     USB30Bus

 

Thunderbolt Information:

    Apple Inc. thunderbolt_bus

 

Virtual disks:

    CDF (disk1 - Journaled HFS+) /  [Startup]: 120.10 GB (15.26 GB free) (Low!)

        Physical disk: disk0s2 120.47 GB Online

 

System Software:

    macOS Sierra  10.12.6 (16G29) - Time since boot: less than an hour

 

Gatekeeper:

    Mac App Store and identified developers

 

Kernel Extensions:

        /Library/Extensions

    [loaded] com.malwarebytes.mbam.rtprotection (3.0 - SDK 10.12) [Lookup]

 

        /System/Library/Extensions

    [not loaded]    com.livescribe.kext.LivescribeSmartpen (1.0) [Lookup]

 

System Launch Agents:

    [not loaded]    6 Apple tasks

    [loaded] 188 Apple tasks

    [running] 88 Apple tasks

 

System Launch Daemons:

    [not loaded]    40 Apple tasks

    [loaded] 174 Apple tasks

    [running] 103 Apple tasks

 

Launch Agents:

    [not loaded]    com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2017-01-14) [Lookup]

    [failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2017-01-10) [Lookup]

    [loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-07-10) [Lookup]

    [running] com.malwarebytes.mbam.frontend.agent.plist (? 631295be 680057a5 - installed 2017-08-27) [Lookup]

    [loaded] com.oracle.java.Java-Updater.plist (? c50a1bb8 834cfa51 - installed 2016-08-27) [Lookup]

 

Launch Daemons:

    [loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-01-10) [Lookup]

    [loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-01-10) [Lookup]

    [running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2017-05-26) [Lookup]

    [loaded] com.adobe.fpsaud.plist (? 2afb3af7 e92009a9 - installed 2017-07-24) [Lookup]

    [loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2017-07-26) [Lookup]

    [running] com.livescribe.PenCommService.plist (? ce8953a9 aeebb45a - installed 2016-09-27) [Lookup]

    [loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2016-12-22) [Lookup]

    [running] com.malwarebytes.mbam.rtprotection.daemon.plist (? 31419c10 e3f423ee - installed 2017-08-27) [Lookup]

    [running] com.malwarebytes.mbam.settings.daemon.plist (? a40d558f d0b9e521 - installed 2017-08-27) [Lookup]

    [loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-04-13) [Lookup]

    [loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-01-07) [Lookup]

    [loaded] com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2016-06-22) [Lookup]

 

User Launch Agents:

    [loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (Citrix Online LLC - installed 2017-07-13) [Lookup]

    [loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-10) [Lookup]

    [loaded] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2017-08-28) [Lookup]

 

User Login Items:

    Box Sync    Application

        (/Applications/Box Sync.app)

    Dropbox    Application

        (/Applications/Dropbox.app)

    Stickies    Application

        (/Applications/Stickies.app)

    Box Local Com Server Application

        (~/Library/Application Support/Box/Box Edit/Box Local Com Server.app)

    Box Edit    Application

        (~/Library/Application Support/Box/Box Edit/Box Edit.app)

 

Internet Plug-ins:

    o1dbrowserplugin: 5.41.3.0 (installed 2015-12-16) [Lookup]

    AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 (installed 2016-12-04) [Lookup]

    FlashPlayer-10.6: 21.0.0.242 (installed 2016-05-17) [Lookup]

    AdobePDFViewerNPAPI: 15.023.20056 (installed 2017-01-20) [Lookup]

    Silverlight: 5.1.41212.0 (installed 2016-05-20) [Lookup]

    QuickTime Plugin: 7.7.3 (installed 2017-07-28)

    Flash Player: 21.0.0.242 (installed 2016-05-17) Cannot contact Adobe

    googletalkbrowserplugin: 5.41.3.0 (installed 2015-12-11) [Lookup]

    PepperFlashPlayer: 26.0.0.151 (installed 2017-08-28) [Lookup]

    AdobePDFViewer: 15.023.20056 (installed 2017-01-20) [Lookup]

    SharePointBrowserPlugin: 14.7.1 (installed 2016-12-22) [Lookup]

    AnyMeeting_v3.1.0: AnyMeeting_v3.1.0 3.1.0 (installed 2015-07-15) [Lookup]

    npDDRia: 0.0.14.5 (installed 2016-08-18) [Lookup]

    JavaAppletPlugin: Java 8 Update 101 build 13 (installed 2016-08-27) Check version

 

User internet Plug-ins:

    CitrixOnlineWebDeploymentPlugin: 1.0.105 (installed 2013-04-25) [Lookup]

 

Safari Extensions:

    [enabled] Evernote Web Clipper - Evernote Corp. - https://evernote.com (installed 2015-10-24)

    [enabled] OneNote Web Clipper - Microsoft Corporation - https://www.onenote.com/clipper (installed 2017-05-13)

    [enabled] WasteNoTime - Bumblebee Systems, Inc. - https://www.bumblebeesystems.com/ (installed 2017-05-13)

    [enabled] Buffer - Buffer - https://buffer.com (installed 2015-04-27)

 

Audio Plug-ins:

    EcammAudioLoader: 1.0.4 (installed 2016-11-05) [Lookup]

    CallRecorder: v2.6.1 (installed 2016-11-05) [Lookup]

 

3rd Party Preference Panes:

    Flash Player (installed 2017-07-24) [Lookup]

    Java (installed 2016-08-27) [Lookup]

 

Time Machine:

    Skip System Files: NO

    Auto backup: YES

    Volumes being backed up:

        CDF: Disk size: 120.10 GB Disk used: 104.84 GB

    Destinations:

        Seagate Backup Plus Drive [Local]

        Total size: 999.86 GB

        Total number of backups: 43

        Oldest backup: 12/13/15, 2:32 AM

        Last backup: 7/7/17, 6:02 AM

        Size of backup disk: Excellent

Backup size 999.86 GB > (Disk size 120.10 GB X 3)

 

Top Processes by CPU:

57%          CalendarAgent

        36%          photoanalysisd

        30%          accountsd

        24%          RTProtectionDaemon

        18%          CalNCService

 

Top Processes by Memory:

    555 MB          kernel_task

    132 MB          Dropbox

    120 MB          mds_stores

    91 MB           assistantd

    83 MB           Box Sync

 

Top Processes by Network Use:

    Input             Output               Process name

    5 KB             11 KB                mDNSResponder

    0 B               1 KB                 apsd

    522 B            354 B                netbiosd

    0 B               300 B                configd

    0 B               64 B                  SystemUIServer

 

Top Processes by Energy Use:

     87.66           callservicesd

     86.98           soagent

     45.50           CalendarAgent

     44.06           photoanalysisd

     16.06           mds_stores

 

Virtual Memory Information:

    1.22 GB         Available RAM

    136 MB          Free RAM

    2.78 GB         Used RAM

    1.08 GB         Cached files

    29 MB           Swap Used

 

Software installs:

    SimpleMind Lite: 1.18.0 (installed 2017-08-24)

    Simple Recorder: 1.6 (installed 2017-08-25)

    Microsoft Remote Desktop: 8.0.27319 (installed 2017-08-25)

    Adobe Pepper Flash Player:  (installed 2017-08-28)

 

    Install information may not be complete.

 

Diagnostics Information:

    2017-08-28 21:26:49    Last shutdown cause: -60 - Corrupt filesystem

    2017-08-27 12:02:04 Adobe Acrobat.app High CPU use [Open] [Details]

    2017-08-26 18:36:12 Dropbox.app High CPU use [Open] [Details]

 

Files deleted by EtreCheck:

    2017-08-28 21:14:39 - ~/Library/LaunchAgents/com.microsoft.LaunchAgent.SyncServicesAgent.plist - Unknown



Finder -> Go -> Go to Folder -> /Library/Extensions

Finder -> Go -> Go to Folder -> /Library/LaunchAgents

Finder -> Go -> Go to Folder -> /Library/LaunchDaemons

 

You should consider booting into the Recovery Partition and running Disk Utility against the boot drive

<https://osxdaily.com/2012/02/08/repair-boot-disk-mac-os-x-disk-utilit>



最后更新:2017-08-29 10:53:52

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