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Early 2011 13" mackbook pro is too slow

My early 2011, 13" macbook pro with 2.7 GHz Intel Core i7 and 8GB RAM is running very very slow. Any click takes a good 30 seconds to work. When I try to update the software, I get this error report:

An error occurred while downloading the updates.(102)

 

I also ran etrecheck and here's the report: I deleted the problematic startup items.

 

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EtreCheck version: 3.4.2 (436)

Report generated 2017-08-17 21:50:27

Download EtreCheck from https://etrecheck.com

Runtime: 13:42

Performance: Poor

 

Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

 

Problem: Computer is too slow

Description:

Every action takes a very long time

 

Hardware Information: ⓘ

    MacBook Pro (13-inch, Early 2011)

    [Technical Specifications] - [User Guide] - [Warranty & Service]

    MacBook Pro - model: MacBookPro8,1

    1 2.7 GHz Intel Core i7 (i7-2620M) CPU: 2-core

    8 GB RAM

        BANK 0/DIMM0

            4 GB DDR3 1333 MHz ok

        BANK 1/DIMM0

            4 GB DDR3 1333 MHz ok

    Bluetooth: Old - Handoff/Airdrop2 not supported

    Wireless:  en1: 802.11 a/b/g/n

    Battery: Health = Replace Soon - Cycle count = 1036

    Proxy: ProxyAutoConfig

    Proxy: ProxyAutoDiscovery

 

Video Information: ⓘ

    Intel HD Graphics 3000 - VRAM: 512 MB

        Color LCD 1280 x 800

 

Disk Information: ⓘ

    TOSHIBA MK7559GSXF disk0: (750.16 GB) (Rotational)

    [Show SMART report]

        (disk0s1) <not mounted> : 210 MB

        Macintosh HD (disk0s2 - Journaled HFS+) /  [Startup]: 749.30 GB (88.91 GB free)

        (disk0s3) <not mounted>  [Recovery]: 650 MB

 

    MATSHITADVD-R   UJ-898  ()

 

USB Information: ⓘ

     EHCI Root Hub Simulation

         hub_device

            Apple Inc. BRCM2070 Hub

                Apple Inc. Bluetooth USB Host Controller

            Apple Inc. Apple Internal Keyboard / Trackpad

        Apple Inc. FaceTime HD Camera (Built-in)

     EHCI Root Hub Simulation

         hub_device

            Apple Computer, Inc. IR Receiver

 

Thunderbolt Information: ⓘ

    Apple Inc. thunderbolt_bus

 

Virtual disks: ⓘ

    Silverlight (disk1s2 - HFS+) /Volumes/Silverlight : 24 MB (8 MB free)

        Physical disk: (null) 24 MB (8 MB free)

    Firefox (disk2s2 - HFS+) /Volumes/Firefox : 75 MB (0 B free)

        Physical disk: (null) 75 MB (0 B free)

    YTD Video Downloader (disk3s2 - HFS+) /Volumes/YTD Video Downloader : 102 MB (85 MB free)

        Physical disk: (null) 102 MB (85 MB free)

 

System Software: ⓘ

    OS X Mountain Lion 10.8.5 (12F45) - Time since boot: about 2 days

 

Gatekeeper: ⓘ

    Mac App Store and identified developers

 

Kernel Extensions: ⓘ

        /Library/Application Support/Roxio

    [not loaded]    com.roxio.TDIXController (1.6) [Lookup]

 

        /Library/Extensions

    [not loaded]    com.microsoft.VirtualPC.Networking.1040 (7.0.2) [Lookup]

 

        /System/Library/Extensions

    [not loaded]    com.seagate.driver.PowSecDriverCore (5.2.6 (26**3) - SDK 10.4) [Lookup]

 

        /System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns

    [not loaded]    com.seagate.driver.PowSecLeafDriver_10_4 (5.2.6 (26**3) - SDK 10.4) [Lookup]

    [not loaded]    com.seagate.driver.PowSecLeafDriver_10_5 (5.2.6 (26**3) - SDK 10.5) [Lookup]

    [not loaded]    com.seagate.driver.SeagateDriveIcons (5.2.6 (26**3) - SDK 10.4) [Lookup]

 

Startup Items: ⓘ

    HP Trap Monitor: Path: /Library/StartupItems/HP Trap Monitor

    HWNetMgr: Path: /Library/StartupItems/HWNetMgr

    HWPortDetect: Path: /Library/StartupItems/HWPortDetect

    Startup items no longer function in OS X Yosemite or later

 

System Launch Agents: ⓘ

    [not loaded]    4 Apple tasks

    [loaded]    112 Apple tasks

    [running]    26 Apple tasks

 

System Launch Daemons: ⓘ

    [not loaded]    58 Apple tasks

    [loaded]    132 Apple tasks

    [running]    44 Apple tasks

 

Launch Agents: ⓘ

    [running]    HWPortCfg.plist (? 799429ac 726138d6 - installed 2016-10-22) [Lookup]

    [loaded]    com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2016-12-08) [Lookup]

    [running]    com.epson.eventmanager.agent.plist (EPSON - installed 2016-05-08) [Lookup]

    [loaded]    com.google.keystone.agent.plist (Google, Inc. - installed 2017-07-10) [Lookup]

    [loaded]    com.oracle.java.Java-Updater.plist (? 9663c53b 72ac4dde - installed 2017-08-12) [Lookup]

    [running]    ouc.plist (Shell Script 95eaf36e - installed 2016-10-22) [Lookup]

 

Launch Daemons: ⓘ

    [failed]    HWNetMgr.plist (? eba97c80 1ee11338 - installed 2016-10-22) [Lookup]

    [loaded]    com.adobe.fpsaud.plist (? 2afb3af7 85012398 - installed 2017-07-25) [Lookup]

    [loaded]    com.apple.aelwriter.plist (Apple, Inc. - installed 2017-05-04)

    [running]    com.apple.qmaster.qmasterd.plist (Apple, Inc. - installed 2009-06-20)

    [loaded]    com.google.keystone.daemon.plist (Google, Inc. - installed 2017-07-27) [Lookup]

    [loaded]    com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2017-07-22) [Lookup]

    [failed]    com.vmware.launchd.vmware.plist (Shell Script 40d1be26 - installed 2010-12-01) [Lookup]

 

User Launch Agents: ⓘ

    [running]    com.apple.FolderActions.enabled.plist (Apple, Inc. - installed 2017-07-15)

    [loaded]    com.apple.FolderActions.folders.plist (Apple, Inc. - installed 2017-08-15)

    [loaded]    com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-11) [Lookup]

    [running]    com.wondershare.mobilegodaemon.plist (Wondershare Software Co., Ltd - installed 2017-07-15) [Lookup]

 

User Login Items: ⓘ

    Flux    Application

        (/Applications/Flux.app)

    iTunesHelper    Application - Hidden (Apple, Inc. - installed 2014-09-19)

        (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

    Corporate_Client.jar    Java JAR file - Hidden

        (/Applications/Corporate_Client.jar)

    Dropbox    Application

        (/Applications/Dropbox.app)

    HP Product Research    Application

        (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)

    HPEventHandler    Application

        (/Library/Printers/hp/hpio/HPEventHandler.app)

    HP Scheduler    Application

        (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)

 

Internet Plug-ins: ⓘ

    JavaAppletPlugin: Java 8 Update 144 build 01 (installed 2017-08-12) Check version

    FlashPlayer-10.6: 26.0.0.151 (installed 2017-08-09) [Lookup]

    QuickTime Plugin: 7.7.1 (installed 2017-06-15)

    Flash Player: 26.0.0.151 (installed 2017-08-09) [Lookup]

    AdobePDFViewer: 9.5.5 (installed 2014-11-15) [Lookup]

    o1dbrowserplugin: 5.38.6.0 (installed 2017-01-11) [Lookup]

    RealPlayer Plugin: Unknown (installed 2011-05-19) [Lookup]

    Silverlight: 5.1.50901.0 (installed 2017-08-17) [Lookup]

    iPhotoPhotocast: 7.0 (installed 2012-08-19)

 

Safari Extensions: ⓘ

    [enabled]    InternetAssistant - Cosmina Beteringhe - https://www.sourcesoftwarehub.com (installed 2016-09-30)

 

Audio Plug-ins: ⓘ

    DVCPROHDAudio: 1.3.2 (installed 2017-05-04)

 

3rd Party Preference Panes: ⓘ

    Déjà Vu (installed 2008-04-16) [Lookup]

    Flash Player (installed 2017-07-25) [Lookup]

    Java (installed 2017-08-12) [Lookup]

    MacFUSE (installed 2008-12-19) [Lookup]

    Paragon NTFS for Mac ® OS X (installed 2015-08-16) [Lookup]

    Seagate Dashboard for Mac OSX (installed 2014-04-11) [Lookup]

 

Time Machine: ⓘ

    Skip System Files: NO

    Auto backup: NO - Auto backup turned off

    Destinations:

        Time Machine Backups [redacted] Macbook [Local]

        Total size: 0 B

        Total number of backups: 0

        Oldest backup: -

        Last backup: -

        Size of backup disk: Excellent

            Backup size 0 B > (Disk size 0 B X 3)

 

Top Processes by CPU: ⓘ

         3%       WindowServer

         3%       firefox

         1%       kernel_task

         1%       mdworker

         0%       fontd

 

Top Processes by Memory: ⓘ

    1.88 GB       firefox

    670 MB        kernel_task

    178 MB        mds

    154 MB        Finder

    148 MB        Dropbox

 

Virtual Memory Information: ⓘ

    1.45 GB       Available RAM

    1.45 GB       Free RAM

    6.55 GB       Used RAM

    0 B           Cached files

    229 MB        Swap Used

 

Software installs: ⓘ

    Adobe Flash Player:  (installed 2017-08-09)

    Java 8 Update 144:  (installed 2017-08-12)

    Microsoft Silverlight Internet Browser Plugin: 5.1.50901.0 (installed 2017-08-16)

 

    Install information may not be complete.

 

Diagnostics Information: ⓘ

    2017-08-16 21:41:52    Safari.app Hang [Open]

    2017-08-16 06:35:51    LiveUpd.app Crash [Open]

    2017-08-15 11:56:37    HPEventHandler.app Crash [Open]

        Cause:        dyld: launch, loading dependent libraries

    2017-08-15 11:53:43    HPIO Trap Monitor.app Crash [Open]

        Cause:        dyld: launch, loading dependent libraries

Hi,

 

If the computer is performing unusually slowly, though it isn't experiencing abnormally high CPU utilization, try resetting the SMC: https://support.apple.com/en-us/HT201295.

 

Also, an issue with your hard drive or the directory structure on it could cause slow operation. Open Utilities > Disk Utility > select your HD on the left (the first item on the list) > make sure S.M.A.R.T. status says “Verified” (if it doesn’t it means there is a hardware issue with the HD, or an impending one) > click on the second item on the list (which should be Macintosh HD or the name you named your internal HD) > click on “First Aid” > (depending on your OS, you may have to click on Repair Disk or Verify Disk) > click on “Run” > allow it to finish running > click on “Show Details” > look at the last few lines and see if it says something like "Appears to be OK" and/or “Operation successful;” if it repaired anything, run it again, until you get two clean runs in a row. Click on “Done,” go to the Disk Utility menu and select “Quit Disk Utility.”

 

If it says “Cannot be repaired” or something like it any time during the run, run it a few more times to see if Disk Utility can repair it. If not, click on “Done,” go to the Disk Utility menu, select “Quit Disk Utility.”

 

If no luck, you may want to reinstall macOS: https://support.apple.com/en-us/HT204904

最后更新：2017-08-18 10:18:20

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